Clinical Patient Safety Officer

OneMedicalGroup; Otley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Otley seeks a Clinical Patient Safety Officer to lead patient safety initiatives. Responsibilities include managing incidents and complaints, overseeing safety frameworks, and conducting analyses for quality improvement. The ideal candidate will have senior-level experience in patient safety and strong communication skills. This is a full-time position with benefits, including a competitive leave policy and professional development opportunities.

Benefits

25 days annual leave plus Bank holidays

Enhanced parental pay

Professional development opportunities

Employee Assistance Program

Qualifications

• Full UK driving licence and access to own vehicle.
• Significant senior-level experience in patient safety or clinical governance.
• Experience in managing incidents and complaints.

Responsibilities

• Manage and monitor incidents, complaints, and clinical negligence claims.
• Oversee the implementation of PSIRF and PSIRP.
• Conduct thematic analysis of patient safety intelligence.

Skills

Analytical skills

Communication skills

Stakeholder management

Leadership skills

Education

Registered healthcare professional (NMC, HCPC)

Evidence of continuous professional development

Job description

Job summary

We are looking for a Clinical Patient Safety Officer to join our team and provide leadership and expert oversight of patient safety across our organisation. This is a fantastic opportunity to play a pivotal role in strengthening our safety culture, reducing risk, and driving quality improvement for the patients and communities we serve. This is an exciting opportunity to make a tangible impact on patient safety and quality of care across our services. You'll be working in a supportive environment where learning, improvement, and innovation are valued, and your expertise will directly contribute to safer care for patients.

Main duties of the job

You will take the lead on managing and monitoring incidents, complaints, serious incidents, coroners inquests, and clinical negligence claims. In addition, you will oversee the implementation and continuous development of the Patient Safety Incident Response Framework (PSIRF) and Patient Safety Incident Response Plan (PSIRP), ensuring compliance with national standards while embedding organisational learning at every level.

Location: Bank Top Farm, Leeds (occasional travel to other One Medicare sites and external meetings).

Contract: Fixed term 6 months (with potential to extend to 12 months), full-time 40 hours per week over 5 days.

Reports to: Associate Director for Patient Safety and Experience.

Location: This role will require working from our base office at Bank Top Support Centre, Black Hill Rd, Leeds LS21 1PY. Please note that there is no public transport to our head office where this role would be based, so own transport would be required.

About us

At OneMedical Group, we believe there's a better way to care for communities. Founded in 2004 as a family-run organisation, our purpose is powerful: to provide a healthier future for all. Guided by our core values; People First, Working Together and a Healthier Future, we are committed to delivering healthcare differently, with compassion, innovation, and a deep-rooted dedication to reducing health inequalities.

We have two different arms within our organisation OneMedical Property (Healthcare Property Developer) and OneMedicare (NHS Care Delivery), with all teams united by our shared purpose and collaborative spirit. We value the diversity of skills and perspectives within our organisation, knowing that it's through learning from one another and working together that we can truly make a difference.

We are committed to NHS principles and we are focused on services that individuals and communities trust to help them live healthier lives, improve their quality of life and achieve better health outcomes.

Job responsibilities

What You'll Be Doing

• Providing senior oversight of incident and complaint management, ensuring effective escalation, investigation, and resolution.
• Acting as the lead contact for coroners inquests and managing clinical negligence claims with legal teams, NHS Resolution, and other stakeholders.
• Leading the implementation, monitoring, and improvement of PSIRF and PSIRP.
• Conducting thematic analysis of patient safety intelligence to identify risks, trends, and improvement opportunities.
• Producing high-quality reports and presentations for senior leaders and regulators.
• Promoting a culture of openness and learning by leading investigations, reviews, and training.
• Supporting clinical teams in embedding safe practices and reducing patient harm.

Benefits & compensation

What we offer

• 25 days annual leave (which rises with length of Service) plus Bank holidays
• Extra day of leave per year for work anniversary
• Enhanced Maternity, Maternity Support (Paternity), Adoption pay
• Continued personal and professional development
• Participation in OMGs refer a friend scheme
• Internal wellbeing support through OMGs Wellbeing Advisors
• Employee Assistance Program run by awarding‑winning Health Assured
• Eye care scheme: free eye test plus a contribution towards glasses
• Cycle to work scheme
• Access to NHS Discounts
• Working in a vibrant, countryside location; a place not just to build your career, but make great friends and have a great experience along the way
• NHS pension

OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: [e-mail]

Person Specification

Knowledge, Skills and Abilities – Essential

• Full UK driving licence and access to own vehicle (role base not accessible by public transport and requires travel).
• Excellent analytical skills and the ability to interpret complex data.
• Strong written and verbal communication skills, with the ability to engage and influence senior audiences.
• Significant senior‑level experience in patient safety, clinical governance, or risk management.
• Skilled in stakeholder management and able to work effectively with clinicians, managers, regulators, and external partners.
• Ability to work under pressure, manage sensitive information, and respond to urgent safety issues.
• Strong leadership and influencing skills to support culture change and embed learning.

Desirable

• Knowledge of PSIRF and experience developing and implementing safety frameworks or plans.

Qualifications – Essential

• Registered healthcare professional (e.g., NMC, HCPC).
• Evidence of continuous professional development.

Desirable

• Postgraduate qualification in healthcare leadership, risk management, or patient safety.

Experience – Essential

• Experience managing incidents, serious incidents, complaints, coroners inquests, and clinical claims.
• Proven ability to conduct thematic analysis and produce high‑quality reports for senior stakeholders.
• Experience leading investigations and ensuring compliance with statutory/regulatory frameworks.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

OneMedicalGroup

Address

Bank Top Farm
Leeds
England
LS21 1PY

Employer's website