Clinical Operations Manager

OneCall24 Limited; England; On-site; GBP 48,000; Full time

Job summary

A healthcare provider is seeking a Clinical Operations Manager in Bedford to oversee the delivery of quality care for individuals with complex health needs. The candidate must be a Registered Nurse with NMC registration and should possess experience in complex care and supporting clients with learning disabilities. This is an opportunity to lead a dedicated team and make a meaningful impact in people's lives. Flexible support and ongoing training opportunities will be provided.

Benefits

Ongoing professional development

Mileage compensation

Supportive management team

Qualifications

• Registered Nurse qualification with NMC registration.
• Experience in complex care and supporting individuals with learning disabilities.
• Community healthcare experience.

Responsibilities

• Lead the service manager and care team.
• Conduct medication audits and reviews.
• Provide clinical supervision and training for staff.
• Ensure safe, person-centred care delivery.
• Maintain clinical skills through ongoing development.

Skills

Leadership

Clinical supervision

Medication management

Communication with MDTs

Community care

Education

Registered Nurse - Adult/LD with valid NMC registration

Job description

Clinical Operations Manager - (Adult Nurse with LD experience or LD Nurse with complex care experience)

Location: Bedford, on site

Company: OneCall24 Healthcare

Salary & Benefits: £48,000

About OneCall24 Healthcare

At OneCall24 Healthcare, we are committed to providing person-centred, high-quality care and support, to individuals with complex health needs. The role of the Clinical Operations Manager is to support the person-centred delivery of quality-based care functions within OneCall24 Healthcare and provide Clinical and managerial oversight of a residential service consisting of 3 young adults with complex needs and a team of approximately 25 HCAs. The role also supports the day-to-day care delivery activities within the Complex Care teams, as the needs of the client and business dictate.

The Clinical Operations Manager needs to be flexible to the requirements of our clients and the business and also ensure that the reputation of the business is that of a company who provides a safe and effective service which enhances the lives of our customers.

Key Responsibilities

• Provide leadership to the service manager and care team.
• Carry out care plan and risk assessment reviews.
• Conduct medication and clinical audits to ensure compliance with company policies and best practices.
• Provide clinical supervision, training, and competency assessments for care staff.
• Support the delivery of safe, person-centred care for individuals with long-term and complex conditions.
• Liaise with MDTs to ensure cohesive and effective clinical support.
• Participate in audits, spot checks, and feedback sessions to drive continuous improvement.
• Maintain your clinical skills and knowledge through ongoing professional development.
• Build strong, supportive relationships with care teams, management, clients, families and professionals.
• Oversee a team of 20 - 30 care workers, ensuring the highest standards of care delivery.
• Undertake regular care shifts, to monitor and improve levels of care provision
• Provide clinical escalation out of hours in conjunction with our wider Clinical Lead team.

Essential Requirements

• Registered Nurse - Adult/LD with valid NMC registration
• Experience in Complex Care and supporting individuals with a learning disability
• Community experience
• A commitment to high standards of clinical practice and person-centred care

Why Join OneCall24 Healthcare?

• Opportunity to make a meaningful impact in people's lives every day
• Supportive management team and collaborative working environment
• Ongoing professional development and training opportunities
• Mileage compensation for travel between services