Clinical Governance Manager

St. John Ambulance; United Kingdom; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading healthcare charity in the UK is seeking a Clinical Governance Manager to ensure clinical excellence across its operations. The role includes overseeing clinical governance workstreams, providing support for healthcare professionals, and advising various operational teams. The ideal candidate will be a registered healthcare professional with experience in a clinical environment and a strong grasp of quality assurance and regulatory requirements. This position offers a supportive work environment and opportunities for professional growth.

Benefits

Competitive salary and pension scheme

33 days holiday, increasing to 38

Cycle to work scheme

Health and Wellbeing portal

Various discounts on services and products

Responsibilities

• Oversee clinical input, coordination and development activities.
• Provide clinical review for training content.
• Offer clinical advice to operations teams.
• Lead clinical governance and assurance activities.
• Contribute to infection prevention and control activities.

Skills

Registered Healthcare Professional

Experience in a clinical, patient-focused environment

Strong understanding of clinical quality assurance

Excellent organisation and communication skills

Education

Further or higher education relevant to healthcare

GCSEs (or equivalent) including Maths and English

Job description

Clinical Governance Manager

Hybrid

Full Time/Permanent

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary

As a key member of our Medical and Clinical Directorate, reporting to the Medical Director, you will play a central role in strengthening clinical excellence across St John Ambulance. You will lead the professional clinical development of our people across operational functions, ensuring high standards of practice and robust compliance with all clinical policies and procedures.

About You

• Registered Healthcare Professional with relevant further or higher education.
• GCSEs (or equivalent) including Maths and English.
• Experience working in a clinical, patient‑focused environment and managing clinical processes or issues.
• Strong understanding of clinical quality assurance and regulatory requirements.
• Excellent organisation, communication and IT skills, with the ability to manage multiple priorities and engage effectively at all levels.

About the Role

• Serve as the central point of contact for clinical governance workstreams, overseeing clinical input, coordination and development activity.
• Provide clinical review for training content and lead professional support initiatives, including CPD development and support for healthcare professionals at all levels.
• Offer clinical advice to Ambulance, Community Response and Operations teams, including input into internal and external contract negotiations.
• Lead key elements of clinical governance and assurance, establishing systems to monitor standards, supporting policy development and review, and coordinating consultation with internal and external experts.
• Contribute to Infection Prevention and Control activities, support directorate communication and projects, and independently manage clinical tasks to support the Medical and Clinical Directorate's operations.

Please see the job description for more detail (this can be viewed on our website or once you click apply).

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunities and Diversity Statement

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women's groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre‑employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.