Clinical Clinic Lead – Eye Care & Team Growth

Specsavers; Swindon; On-site; GBP 32,000; Full time

Job summary

A leading optical retailer in Swindon is seeking a Clinical Manager to lead clinic operations and enhance customer service. You will manage patient flow, oversee the contact lens department, and drive team performance to ensure high standards. The ideal candidate should have a strong leadership background and a commitment to delivering excellent service. This full-time position offers a competitive salary of £32,000 plus bonuses and includes private healthcare benefits.

Benefits

Generous monthly bonus

Private healthcare

Specsavers perks

Qualifications

• Proven experience in team leadership and people development.
• Strong organizational and communication skills.
• Customer‑focused mindset with a commitment to excellence.

Responsibilities

• Manage clinic flow to ensure patients are seen promptly and efficiently.
• Lead, coach, and motivate your team to deliver outstanding customer service.
• Act as the first point of contact for patients, ensuring a warm and professional welcome.

Skills

Team leadership

Strong organizational skills

Customer-focused mindset

Commercial awareness

Job description

A leading optical retailer in Swindon is seeking a Clinical Manager to lead clinic operations and enhance customer service. You will manage patient flow, oversee the contact lens department, and drive team performance to ensure high standards. The ideal candidate should have a strong leadership background and a commitment to delivering excellent service. This full-time position offers a competitive salary of £32,000 plus bonuses and includes private healthcare benefits.