Clinical Booking Coordinator

NHS; Barnstaple; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Barnstaple is seeking a Clinical Booking Co-Ordinator to manage administration and booking processes within the Clinical Management Centre. You will play a vital role in ensuring appointments for patients are booked accurately and efficiently. The role requires flexibility in working hours, with a minimum commitment of 30 hours per week. Candidates should be proactive and detail-oriented to support optimal patient care within the organisation.

Benefits

27 days paid annual leave plus bank holidays

Access to occupational health services

Staff discounts for shopping and leisure

Cycle to work scheme

Qualifications

• Responsible for coordinating administration and booking processes for the Clinical Management Centre.
• Flexibility in working hours; must work at least 4 days a week until 5 PM on certain days.

Responsibilities

• Coordinate bookings for outpatient appointments and ensure maximum utilization of clinic slots.
• Adhere to specialty booking processes and standard operating procedures.

Job description

Clinical Booking Co-Ordinator

The closing date is 15 February 2026

The post holders will be responsible for coordinating and undertaking the full range of administration and booking processes for the Clinical Management Centre in accordance with Patient Access Policy and Trust standards.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients stay healthy when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state‑of‑the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovation, enabling us to provide world‑class care to our local communities.

It has never been a more exciting time to join the Royal Devon, as you’ll help to shape our services as we continue along our integration journey.

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

This will include the booking of all outpatient appointments for New and Follow‑up patients in adherence with specialty booking processes and following the relevant standard operating procedures, ensuring maximum utilisation of available clinic slots.

Working Pattern: 30 hours per week. Monday to Friday, hours can be flexible – however, we would like the successful candidate to work these days over a minimum of 4 days and finish at 5 pm on 2 or 3 days during the week. The department is open 8:00 am to 5:00 pm.

Interview Date: To be confirmed

For further information please contact: Abigail Lynch, Team Leader [e-mail] or Josh Pring‑Ellis, Team Leader [e-mail], or 01271 349149

Inclusive employer statement

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and At Risk status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

Company background

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications, or days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we’ll help you get there.

Wellbeing and work‑life balance

Looking after you is important to us.

We strive to help our staff create a healthy work‑life balance through flexible working schemes and our family‑friendly policies.

If you’re starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You’ll benefit from access to our own comprehensive occupational health services, including counselling, on‑site wellbeing activities and groups.

Benefits

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options.
• Our OFSTED rated outstanding nursery onsite at Exeter.
• Car lease schemes.
• The NHS Pension scheme.
• Cycle to work scheme.

These are just a few of the benefits available. If the role is something you are interested in, we’d love to hear from you.

Person Specification

General Requirements

• See job description text above, and (where applicable) you can download a copy of the full job description.
• See job description text above, and (where applicable) you can download a copy of the full job description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Royal Devon University Healthcare NHS Foundation Trust