Client Support Officer (Asset Management)

Carrington West; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading housing services provider in East London is seeking a motivated Client Support Officer (Asset Management) to support vital housing projects. This role involves managing project data, assisting with procurement, and ensuring smooth operations. The ideal candidate will have a background in housing or asset management, with strong data management skills and the ability to work in a fast-paced environment. This position contributes directly to delivering safe homes for residents.

Qualifications

• Background in housing or asset management.
• Strong skills in data management and reporting.
• Ability to prioritise effectively in a fast-paced environment.

Responsibilities

• Support project managers with procurement and diary coordination.
• Validate and present data for decision-making.
• Develop and maintain data systems for building safety.
• Assist with resource management and performance reporting.
• Engage with stakeholders both internally and externally.

Skills

Data management

Cross-team collaboration

Procurement support

Programme management

Stakeholder engagement

Job description

Overview

Are you highly organised, data-savvy, and ready to support critical housing projects in one of London's most dynamic boroughs?

We're looking for a motivated and detail-oriented Client Support Officer (Asset Management) to join a busy Housing Services team in East London, supporting the HRA Asset Management Team (AMT). In this varied and vital role, you'll be the engine behind the team's operation by supporting systems, managing project data, and helping ensure housing projects run smoothly, safely, and on time. Your work will directly contribute to delivering safe, well-managed homes for residents across the borough.

Responsibilities

• Supporting AMT project managers with procurement, diary coordination, and programme management
• Collecting, validating and presenting data to support decision-making and ensure compliance
• Developing and maintaining data systems, including those that support building safety and HHSRS (Housing Health & Safety Rating System) inspections
• Assisting with resource management, performance reporting, and contract monitoring
• Handling enquiries, correspondence, and stakeholder engagement both internally and externally
• Helping improve internal processes to support efficiency and digital transformation in asset management

Profile / Qualifications

This role is ideal for someone with a background in housing, asset management, or project support—especially those with strong skills in data management, reporting, and cross-team collaboration. You'll need to be confident working across different systems, comfortable with numbers, and able to prioritise in a fast-paced environment.

How to Apply

If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.

Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.