Client support manager- Public sector sales

Rise Technical Recruitment Limited; Birmingham; Hybrid; GBP 54,000; Full time

Job summary

A reputable not-for-profit organization is seeking a Client Support Manager for public sector engagement. This hybrid role involves managing relationships with local authorities and contractors, maximizing procurement frameworks. Ideal candidates will have experience in public sector sales with strong stakeholder skills. Competitive salary of £54,000 plus benefits, including a car allowance and extensive holiday.

Benefits

Car Allowance

22% Pension

44 Days Holiday

Career Development

£300 Wellness Allowance

Qualifications

• Experience in client engagement, account management, business development, or sales within the public sector.
• Confidence in managing stakeholders at all levels.
• Understanding of procurement frameworks and public sector processes.

Responsibilities

• Act as the primary contact for regional public sector clients.
• Promote procurement solutions to maximize client value.
• Manage a pipeline of leads and opportunities via CRM.

Skills

Client engagement

Account management

Business development

Sales in public sector

Stakeholder management

Communication skills

Tools

Microsoft Dynamics

Job description

Client Support Manager - Procurement / Public Sector Engagement

Midlands region, £54,000 + Car Allowance £5740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness Allowance

Do you have experience in client engagement, account management, business development or sales for or within the public sector? Would you like to step into a people-focused role where you'll become a trusted partner to local authorities, housing associations, and public bodies, helping them deliver better homes, buildings, and communities?

This long-established not-for-profit has been a trusted name in procurement and construction for decades. Known for its collaborative culture and community-first values, it is recognised for empowering staff, reinvesting in social impact, and offering an exceptional work-life balance.

In this Midlands-based role, you'll act as the key relationship manager for public sector clients and appointed contractors, ensuring they get maximum value from procurement frameworks and project delivery. You'll be responsible for developing long-term client partnerships, identifying new opportunities, and promoting business development across the region.

The role is a mix of home-based work, regional travel, and one fixed office day each week in Uxbridge. It offers a rare chance to blend autonomy, flexibility, and influence in a role that makes a visible impact on communities across the UK.

The Ideal Candidate

The ideal candidate will come from a public sector or procurement background, with experience in account management, sales, or client engagement. Candidates who have sold into the public sector are encouraged to apply. You'll have the confidence to manage stakeholders at all levels, understand procurement frameworks, and bring a proactive, commercial approach to relationship building.

The Role

• Act as the primary contact for regional public sector clients, building and maintaining strong relationships.
• Engage with clients to understand their needs, identify opportunities, and support them throughout their projects.
• Promote procurement solutions to maximise the value clients and appointed companies gain from frameworks.
• Develop and implement client engagement strategies, ensuring consistency of service and support.
• Manage a pipeline of leads and opportunities, ensuring accurate reporting and progression via CRM (Microsoft Dynamics).
• Support business development initiatives, case studies, and events in partnership with the central marketing team.
• Travel across the Midlands to meet clients and contractors, plus one fixed office day every Wednesday in Uxbridge.

The Person

• Background in client engagement, account management, business development, or sales.
• Experience working with or selling into public sector organisations (local authorities, housing associations, NHS, education).
• Understanding of procurement frameworks, construction, or public sector procurement processes.
• Strong stakeholder management skills, confident in influencing and building long-term relationships.
• Highly organised, self-motivated, and able to manage a hybrid, field-based role.
• Commercially astute, with excellent communication and presentation skills.
• Based in the Midlands and able to travel regularly across the region, plus attend Uxbridge every Wednesday.
• Full driving licence and suitable vehicle (car allowance provided).