Client Success Manager

NST Recruitment Limited; United Kingdom; Hybrid; GBP 6,000 - 12,000; Full time

Job summary

A leading tech recruitment agency is seeking a Client Success Manager fluent in French and English to manage B2B accounts and ensure client retention. This hybrid role requires travel to France several times a year, with a competitive compensation package including bonuses and career progression opportunities. Applicants must be commutable to Colchester and able to travel as needed.

Benefits

Bonus opportunities

Career progression opportunities

Flexible working

Qualifications

• Fluent French & English required.
• Experience in SaaS, Tech and Digital industries.
• Understanding of manufacturing or construction is desirable.

Responsibilities

• Maintain relationships and retain accounts.
• Negotiate renewals and occasional new sales.
• Develop accounts with proven growth track record.

Skills

Fluent French

Fluent English

B2B experience

SaaS, Tech, Digital experience

Account Management

Office 365

CRM skills

ERP skills

Job description

Client Success Manager – French Speaking, SaaS, B2B, Retention, Contract Negotiation, Sales, Account Management, Manufacturing, Technology (Hybrid 2d/w Colchester)

This is an exceptional permanent French speaking Client Success Manager opportunity with a leading tech company. The role is Hybrid with 2 days a week in the Colchester area, the other 3 days working from home. The role also requires travel (paid) to France around 6-8 times a year.

Key Responsibilities

• Fluent French & English – both written and spoken.
• Previous B2B account management experience, including retention and growing existing business through sales.
• Engage with customers and third parties to maintain relationships and retain accounts.
• Negotiate renewals and occasional new sales.
• Use Office 365, CRM and ERP tools to track account progress.
• Develop accounts with proven track record.

Qualifications

• Fluent French & English.
• Solid experience in SaaS, Tech and Digital offerings.
• Experience in manufacturing, construction or similar tech industries desirable.
• Commutable to Colchester and able to travel to France 6–8 times a year.
• Strong Office 365, CRM and ERP skills.

Key Skills

• B2B
• SaaS, Tech, Digital offering experience
• Fluent French & English, both written and spoken
• Solid Account Management Including growth and retention
• Commutable to Colchester
• Able to travel to France 6-8 times a year

Desirable Skills

• Additional languages
• Manufacturing
• Construction

Benefits

Bonuses: team members in similar roles earn around £6-12k p/a on top of basic. Great package, bonus, benefits and career progression on offer.

Additional Information

PLEASE READ BEFORE APPLYING – Please ensure your location is clear on your CV/application. As the role requires 2 days a week in the Colchester area (sometimes at short notice) location is a factor, applications without location may be rejected.

PLEASE DO NOT CALL THE SWITCHBOARD TO DISCUSS APPLICATIONS – Due to high volume we cannot discuss individual applications. One of our Consultants will contact you if your application is suitable.