Client Success & Logistics Coordinator (Path to Surveying)

Halmer Recruit; Guildford; On-site; GBP 24,000 - 29,000; Full time

Job summary

A reputable recruiting firm based in Guildford seeks a Customer Service Administrator to support various client enquiries and logistics coordination. This role requires a natural communicator who excels in customer service, is calm under pressure, and is organized with strong attention to detail. You will be the first point of contact for clients, manage a high-volume phone line, and uphold excellent service standards. The company offers a clear progression path into surveying along with training in a supportive work environment.

Benefits

On-site parking

Structured training

Clear progression path into surveying

Qualifications

• Previous admin or client support experience in a fast-paced environment is a bonus.
• Meticulously organised with high attention to detail.

Responsibilities

• Be the first point of contact for all client communication.
• Manage a high-volume phone line and respond to enquiries.
• Keep records up to date and resolve queries efficiently.
• Support national account relationships with updates.
• Oversee shipping and logistics coordination.
• Identify opportunities to upsell additional services.

Skills

Excellent customer service skills

Natural communication

Organised with attention to detail

Able to handle pressure

Team player

Job description

A reputable recruiting firm based in Guildford seeks a Customer Service Administrator to support various client enquiries and logistics coordination. This role requires a natural communicator who excels in customer service, is calm under pressure, and is organized with strong attention to detail. You will be the first point of contact for clients, manage a high-volume phone line, and uphold excellent service standards. The company offers a clear progression path into surveying along with training in a supportive work environment.