Client & Pet Care Coordinator - Vet Receptionist

Vets for Pets; Basildon; On-site; GBP 18,000 - 24,000; Full time

Job summary

A veterinary service provider located in Basildon is looking for a dedicated client service representative. You will focus on delivering exceptional service to pet owners, ensuring their satisfaction and fostering strong relationships between clients and the clinical team. Ideal candidates will be friendly, calm, and enthusiastic about animal care. Receptionist experience is beneficial, but not mandatory. The position offers 30-40 hours a week, inclusive of weekends, and comes with various benefits including discounts and career development opportunities.

Benefits

20% discount at Vet Group and Pets at Home

Access to discounts and cashbacks

In-house career development opportunities

Pension and holiday allowance

Free car parking

Qualifications

• Ability to build strong relationships with clients and their pets.
• Enthusiastic and driven personality with a passion for service.
• Experience in a receptionist role preferred but not required.

Responsibilities

• Provide exceptional service to clients and care for their pets.
• Manage payments and future bookings confidently.
• Coordinate the smooth running of the practice's daily routines.

Skills

Client service

Computer literacy

Calm and attentive demeanor

Team collaboration

Job description

A veterinary service provider located in Basildon is looking for a dedicated client service representative. You will focus on delivering exceptional service to pet owners, ensuring their satisfaction and fostering strong relationships between clients and the clinical team. Ideal candidates will be friendly, calm, and enthusiastic about animal care. Receptionist experience is beneficial, but not mandatory. The position offers 30-40 hours a week, inclusive of weekends, and comes with various benefits including discounts and career development opportunities.