Client Partner (Financial Services)

Valtech; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading digital transformation firm is seeking a Client Partner with deep Financial Services expertise. This role involves building and growing client relationships with senior financial stakeholders, driving account performance, and leading complex digital transformation projects. The ideal candidate will have a strong background in financial services, excellent communication skills, and a proven track record in managing multi-million-pound accounts. This is a permanent position with flexible work arrangements and opportunities for career advancement.

Benefits

Flexibility with remote and hybrid work options

Career advancement opportunities

Learning and development programs

Qualifications

• Strong experience in financial services, particularly with banking, insurance, or fintech.
• Ability to build trusted relationships with senior stakeholders.
• Understanding of regulatory environments and digital platforms.

Responsibilities

• Build and maintain relationships with senior financial services stakeholders.
• Own commercial performance of client portfolio and revenue growth.
• Lead account planning and execution for strategic objectives.

Skills

Client relationship management

Financial services expertise

Strategic advisory skills

Commercial mindset

Communication skills

Job description

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are seeking an experienced Client Partner with deep Financial Services expertise to own and grow a portfolio of banking, insurance, payments or wealth management clients.

You will serve as a strategic advisor to senior financial services leaders—building trusted relationships, driving account growth and leading complex digital transformation engagements across experience, data, AI and enterprise technology.

This role is critical to expanding Valtech’s footprint within financial services, creating long-term partnerships and shaping large-scale, multi-year transformation programmes.

What You’ll Do

Strategic Client Leadership

• Build and grow relationships with senior financial services stakeholders, including C‑suite executives, CIOs, CDOs and heads of digital, transformation and customer experience.
• Act as a trusted advisor—helping clients balance innovation, regulatory requirements and operational resilience.
• Shape strategic roadmaps aligned to Valtech’s capabilities across digital experience, data & AI, commerce and enterprise transformation.

Growth & Revenue Ownership

• Own commercial performance across your client portfolio, including revenue, margin, forecasting and long-term growth planning.
• Drive account expansion through cross‑selling and upselling Valtech’s end‑to‑end services.
• Lead new business pursuits, developing winning strategies, proposals and executive‑level presentations.
• Partner with Marketing, Business Development and Financial Services leadership to strengthen market presence.

Strategic Planning & Execution

• Lead account planning and strategic prioritisation, aligning internal teams around shared objectives.
• Collaborate with multidisciplinary teams to design and deliver high‑impact, compliant and scalable solutions.
• Leverage Valtech’s global delivery model to bring the right expertise to each client challenge.

Delivery Partnership & Quality

• Partner closely with delivery leaders to ensure high‑quality execution and client satisfaction.
• Provide strategic oversight and escalation support for complex programmes.
• Champion excellence, accountability and continuous improvement.

About You

• Strong experience working with financial services clients, such as banks, insurers, fintechs or asset/wealth managers.
• Solid understanding of regulatory environments, digital platforms, data governance and security considerations.

Strategic Relationship Builder

• Proven ability to build trusted relationships with senior stakeholders in complex, regulated environments.
• Skilled at navigating large organisations and influencing decision‑makers.
• Demonstrated success owning and growing multi‑million‑pound accounts.
• Strong commercial mindset, with experience shaping strategic, value‑led engagements.
• Comfortable working across a global matrix organisation.
• Inclusive, collaborative and able to lead through influence.

Thought Leadership & Innovation Mindset

• Understanding of trends such as open banking, embedded finance, AI, personalisation and platform modernisation.
• Passion for designing secure, customer‑centric financial experiences.

Communication & Executive Presence

• Excellent communication and storytelling skills.
• Confident in executive‑level discussions and complex stakeholder environments.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

The benefits

This is a permanent position based in the UK. Beyond a competitive compensation package, we offer:

• Flexibility, with remote and hybrid work options (country‑dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting‑edge tools, training and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.