Client Operations & Data Specialist

Royal Bank of Canada>; Glasgow; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading financial institution is seeking a Client Administrative Services Associate based in the UK. The successful candidate will manage client relationships, support operational processes, and ensure compliance. Key skills include risk management and advanced MS Office proficiency. This full-time role offers opportunities for professional development and a collaborative work environment, with some flexibility for remote work. Join a dynamic team dedicated to delivering exceptional client outcomes.

Benefits

Professional development opportunities

Collaborative work environment

Flexible work arrangements

Impactful and meaningful work

Qualifications

• Strong understanding of Risk.
• Proven experience working within a similar industry.
• Good numerical skills.
• Meticulous attention to detail.
• Well organised and focused.

Responsibilities

• Carry out client call backs and direct client emails.
• Support the central Client reallocation process.
• Manage the bereavement process.
• Manage operational event process.
• Produce CFT support material for data remediation projects.

Skills

Commercial Acumen

Critical Thinking

Customer Relationship Management (CRM)

Results-Oriented

Tools

MS Office (Word, Excel, PowerPoint)

Job description

A leading financial institution is seeking a Client Administrative Services Associate based in the UK. The successful candidate will manage client relationships, support operational processes, and ensure compliance. Key skills include risk management and advanced MS Office proficiency. This full-time role offers opportunities for professional development and a collaborative work environment, with some flexibility for remote work. Join a dynamic team dedicated to delivering exceptional client outcomes.