Client Manager - Natural Resources

Aon; Chelmsford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global risk management provider is seeking a Client Manager for the Energy Operations team based in London or Chelmsford. You'll be responsible for managing client relationships, developing strategies, and providing effective client service. The ideal candidate will have strong knowledge in Energy Operations and a proven track record in client management. Competitive salary, bonus, and comprehensive benefits package offered. Hybrid working arrangements available.

Benefits

Competitive salary

Comprehensive benefits package

25 days holiday

Flexible benefits (healthcare, childcare vouchers)

Qualifications

• Specialty knowledge in Energy Operations, preferably Offshore Wind or Power.
• Experience managing client relationships with excellent service.
• Strong understanding of London and Global insurance market dynamics.

Responsibilities

• Manage client relationships and present to clients/prospects.
• Develop strategies and support innovation initiatives.
• Conduct client meetings and ensure compliance with policies.

Skills

Client relationship management

Analytical skills

Interpersonal skills

Communication skills

Problem-solving skills

Job description

Overview

Client Manager - Natural Resources — We’re hiring! Aon is recruiting a Client Manager to join our Energy Operations team, based in London or Chelmsford. The role involves managing client relationships in collaboration with the London GBC and wider network account teams, and is accountable for the day-to-day running of the account (client service) with potential objectives for client retention and development of existing and new business within the specialty line of business.

About Aon

Aon is the leading provider of risk management services, insurance and reinsurance brokerage and a global leader in human capital and management consulting. Aon is an equal opportunities employer and uses objective job-related criteria in recruitment and selection.

Global Broking Centre – London/Chelmsford

The Global Broking Centre in London/Chelmsford is part of Aon’s global broking strategy, providing access to specialist brokers and client managers, dedicated client solutions and thought leadership, and significant global insurance capacity. The GBC collaborates with network colleagues to deliver market-leading solutions to Aon clients.

About the Role

As a Client Manager, key responsibilities include:

• Client relationship management (direct clients and/or network).
• Develop new strategies and support innovation initiatives with the wider team.
• Conduct client meetings, including presenting to clients, prospects, and network.
• Meet team budget/forecast targets in conjunction with the wider team.
• Present terms to client/network and produce/deliver tenders.
• Provide benchmarking and placement advice to clients and offer technical wording advice to clients/network.
• Manage Firm Order, Lead Quote, Follow and Day-to-Day broking activity as required.
• Define marketing strategy specific to placement and handle business travel as appropriate.
• File maintenance and collaboration with the customer service delivery team to ensure compliance with Aon’s requirements.

All activities should be conducted in accordance with the Aon UK Limited Risk Management Framework and policies, including mandatory training as part of risk management.

About you

As a Client Manager your skills and qualifications will ideally include:

• Specialty knowledge – Energy Operations, preferably Offshore Wind or Power.
• Experience of managing client relationships with excellent client service and interpersonal skills.
• Strong understanding of London and Global insurance market dynamics and core processes.
• Good analytical and problem-solving skills; high numeracy.
• Effective communication and presentation skills; strong compliance and FCA regulation knowledge.
• Ability to work well as part of a team and with network offices; demonstrate integrity and professionalism.

Salary and Benefits

This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Flexible benefits include healthcare, childcare vouchers and additional holiday.

Our Colleague Experience

Our colleagues make a difference every day, work with the best, own their potential, and value one another. To learn more about our colleague experience, visit the Aon Colleague Experience page. We offer flexible and agile working policies and are happy to discuss options with you upon application.

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