Client Manager

BSI Group; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading standards organization based in the UK is looking for a certified ISO 27001 Lead Auditor to join their team. In this full-time role, you will conduct audits for clients ranging from SMEs to global brands, helping them assess and improve performance primarily against ISO 27001. Strong communication skills and a client-centric approach are essential to succeed. Previous auditing experience and project delivery skills will be advantageous.

Qualifications

• Certified ISO 27001 Lead Auditor.
• Passion, commitment, and energy.

Responsibilities

• Audit key clients' organizations against relevant standards.
• Build relationships with clients and support their performance improvements.
• Conduct audits onsite and remotely.

Skills

Knowledge of ISO 27001

Fluent English

Excellent communication

Presentation skills

Negotiation skills

Client-centric approach

Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

The role

• Youll be auditing our key clients that range from SMEs to Global super brands building great relationships learning about their business and products and allowing them to continuallyreassessand improve their business performance.
• Youll be carrying out audits both on site and remotely
• You will play a pivotal role auditing their organisation or products against the relevant national and international management standards
• You will auditing mainly against ISO 27001

Your background

If you are a certified ISO 27001 Lead Auditor you can immediately start help our not we will design a training program for you.

However to be successful in this role you’ll need

• Knowledge of ISO 27001
• Fluent English
• Excellent communication presentation and negotiation skills
• Passion commitment and energy
• Client-centric approach

Nice to have

• Previous auditing experience
• Proven experience in managing key accounts or enterprise accounts
• Proven project delivery skills
• Extensive expertise in a wide range of branches

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society building trust and enhancing lives.

Today BSI partners with more than 77500 clients in 195 countries and engages with a 15000 strong global community of experts industry and consumer groups organizations and governments.

Utilizing its extensive expertise in key industry sectors - including automotive aerospace built environment food and retail and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.

Living by our core values of Client-Centricity Agility and Collaboration BSI provides organizations with the confidence to grow by partnering with them to tackle societys critical issues from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Required Experience

Manager

Key Skills

• Customer Service
• Client Expectations
• Client Requirements
• Client Support
• Action Plans
• Issue Resolution
• Account Management
• Client Relationships
• Service Delivery
• Client Service
• Client Satisfaction
• Client Management
• Procedures
• Service Level Agreements
• New Clients

Employment Type : Full-Time

Experience : years

Vacancy : 1