Client Manager

IQVIA; Bournemouth; On-site; GBP 30,000 - 50,000; Full time

Job summary

A global healthcare intelligence leader is seeking a Sales Representative to maximize sales growth in Bournemouth. You will collaborate with field sales teams, maintain relationships with existing clients, and identify new opportunities. Ideal candidates have a high school diploma and relevant B2B sales experience. Strong communication, organizational skills, and knowledge of the Life Science sector are preferred.

Qualifications

• Demonstrable B2B sales experience required.
• Knowledge of the Life Science or Pharma market preferred.
• Ability to prioritize work effectively and maintain relationships.

Responsibilities

• Achieve and/or exceed monthly sales targets.
• Develop customer account plans with sales representatives.
• Identify and qualify new sales opportunities.
• Engage with customers via various communication methods.
• Maintain accurate records in reporting systems.

Skills

B2B sales experience

Organizational skills

Verbal communication skills

Written communication skills

Analytical skills

Education

High School Diploma or equivalent

Bachelor's Degree

Tools

MS Office Suite

CRM software (e.g., Salesforce)

Job description

Job Overview

Maximise sales growth for complex, full-service offerings aligned with company strategy and objectives by leveraging information technology and sales tools to engage effectively with diverse target audiences. Achieve sales targets by collaborating with and leading field sales representatives. Identify and qualify leads, supporting or leading business development and sales activities to contribute to new business wins.

Essential Functions

1. Achieve and/or exceed monthly sales targets by collaborating with field sales representatives. Enhance the sales process by analyzing new customer pipelines and prospecting new customers.
2. Work collaboratively with multiple field sales representatives to develop customer account plans that maximize opportunities and generate sales activity.
3. Identify, qualify, and capitalize on new sales opportunities by gathering information from various sources to understand prospective customers’ needs, making informed decisions, and recommending strategies to management.
4. Proactively coordinate lead identification and qualification throughout the sales cycle.
5. Maintain and grow relationships with existing customers and partners, while proactively seeking new customers through call planning and execution.
6. Engage with customers and target audiences via telephone, email, and online meetings.
7. Participate in strategy calls and bid defenses as needed.
8. Join joint calls in the field with sales representatives when required.
9. Communicate directly with sales management and colleagues to ensure consistent approach and clear reporting of sales performance and customer information.
10. Contribute to the development of tailored communication materials, such as proposals and marketing materials, to strengthen client relationships.
11. Maximize sales through effective use of sales and marketing materials, databases, and technologies.
12. Maintain accurate records in reporting systems like CRM (e.g., Salesforce), including daily calls and activity reports.
13. Keep management informed about pipeline changes, competitor activities, and market trends.
14. Stay updated on relevant specialty and disease area knowledge as required.
15. Execute leads, tasks, and assignments from various sources, recording activities in CRM.
16. Handle inbound and outbound calls with healthcare professionals and triage inquiries as needed.

Qualifications

• High School Diploma or equivalent
• Demonstrable B2B sales experience
• Knowledge of the Life Science or Pharma market and drug development lifecycle (preferred)
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to organize and prioritize work effectively
• Ability to build and maintain effective relationships internally and across sales teams
• Advanced computer skills (MS Office Suite and Internet)
• Focus and commitment to targets
• Ability to analyze and interpret data from various sources
• Positive, energetic, flexible, and supportive attitude
• Additional European language skills are beneficial
• Bachelor’s Degree and relevant experience or equivalent education, training, and experience

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to improve patient outcomes and population health worldwide. Learn more at