Client Manager

Capgemini; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology consultancy is seeking a motivated Client Manager focused on the UK Automotive Sector. This role involves building strong client relationships, driving innovation, and collaborating with senior leaders to develop strategic account plans. Candidates should possess experience in managing client relationships, knowledge of technology solutions, and the ability to work both independently and as part of a team. The position offers a hybrid working environment, combining office and remote work.

Benefits

Flexible working environment

Mental health support programs

Training and development opportunities

Qualifications

• Strong experience in managing client accounts, particularly in the automotive sector.
• Ability to create trust-based relationships with clients.
• Experienced in operating with high independence and as part of a team.

Responsibilities

• Develop and implement winning account strategies.
• Drive innovative solutions tailored to client needs.
• Facilitate workshops to identify client challenges and develop strategies.

Skills

Client relationship management

Understanding of technology solutions

Commercial and business acumen

Flexibility and teamwork

Innovative problem-solving

Knowledge of Life Science industry

Job description

About the job you're considering

Our Manufacturing, Automotive & Life Sciences (MALS) market unit is seeking a motivated and ambitious Client Manager focusing on the UK Automotive Sector. Someone who is ready to lead with confidence and help shape the future of our business. This role is ideal for someone who thrives on building strong relationships and driving growth in key areas of our client accounts, with the opportunity to expand our presence across the sector.
You’ll be part of a collaborative and supportive team of delivery experts, solution architects, and client executives. We believe in lifting each other up, and you’ll receive the guidance and encouragement needed to succeed and grow in your role. You’ll report directly to the UK Head of Automotive and work closely with a network of professionals who value your voice and vision.
We’re especially interested in candidates with experience and a strong interest in the Manufacturing and Automotive domain with a passion for emerging technologies.

Hybrid working

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Pre‑employment checks

If you are successfully offered this position, you will go through a series of pre‑employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Your role

At Capgemini, we believe in the power to shape the future of business. In this role, you’ll have the opportunity to

• Create new opportunities by building strong, trust‑based relationships with clients and identifying ways to bring fresh, innovative ideas to the table.
• Listen deeply and think creatively—understand our clients' needs, align with Capgemini's strengths, and co‑create solutions that deliver real value.
• Champion your clients' success by developing a deep understanding of their goals and challenges, and helping them navigate toward meaningful outcomes.
• Collaborate with senior leaders across Capgemini's service lines to shape and execute a winning account strategy.
• Lead with confidence—from shaping proposals to working alongside subject matter experts, architects, and delivery teams to bring ideas to life.
• Facilitate engaging workshops that spark demand, uncover client needs, and match them with the right solutions.
• Drive delivery excellence by participating in reviews and ensuring we consistently exceed expectations.
• Hold full P&L responsibility for the assigned strategic account, ensuring financial performance, growth, and profitability across the client portfolio.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skills and experience

• Team spirit and flexibility to support other deals outside of your area, when needed.
• Experience in managing client relationships.
• Knowledge around the relevant technology solutions, operating models and a view of business‑critical outcomes and success factors.
• A mix of commercial/business and consulting experience.
• Experience working with commercial models, estimation techniques, pricing trends, and SOW documents.
• Ability to innovatively and constructively challenge the status quo to drive forward the business.
• Able to operate with a high degree of independence as well as being part of a team.
• An understanding of Life science industry.

Your security clearance

To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.

There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required.

There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
• Declare they have a disability, and
• Meet the minimum essential criteria for the role.
Please opt in during the application process.

Make it real – what does it mean for you?

You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
You will be joining one of the World's Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free‑thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI‑powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end‑to‑end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.