Client-Focused Sales Support Specialist

Huntress - Crawley; Horley; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Free onsite parking

25 days holiday plus bank holidays

Office based, Monday–Friday

Job summary

Huntress - Crawley in Horley is seeking a Sales Support Coordinator to join a busy, friendly team. You will handle enquiries, quotations and orders, ensuring accuracy and timely delivery. This role suits someone organised, detail‑oriented and customer‑focused who enjoys building relationships and working collaboratively in an office-based environment.

The position offers a salary of £29,000–£30,000, Monday to Friday hours, and 25 days holiday plus bank holidays in a supportive workplace.

Qualifications

• Previous experience in Sales Support, Sales Administration, Customer Service or Order Processing.
• Excellent attention to detail and commitment to getting things right first time.
• Strong organisational skills with the ability to prioritise and manage a busy workload.
• Customer-focused approach with a passion for delivering great service.

Responsibilities

• Managing customer enquiries via telephone and email with a friendly, professional service.
• Preparing quotations and processing customer orders accurately.
• Proactively following up on quotations and converting enquiries into orders.
• Building positive relationships with customers and keeping them updated during the order process.
• Managing a busy shared inbox and prioritising inquiries to avoid omissions.
• Collaborating with Sales, Purchasing, Warehouse, Logistics and Finance to keep orders running smoothly.
• Resolving queries and ensuring customers receive the best possible service.

Skills

Organised

Attention to detail

Customer-focused

Team player

Communication skills

Proactive attitude

Tools

Microsoft Office

CRM experience

Job description

Huntress - Crawley in Horley is seeking a Sales Support Coordinator to join a busy, friendly team. You will handle enquiries, quotations and orders, ensuring accuracy and timely delivery. This role suits someone organised, detail‑oriented and customer‑focused who enjoys building relationships and working collaboratively in an office-based environment.

The position offers a salary of £29,000–£30,000, Monday to Friday hours, and 25 days holiday plus bank holidays in a supportive workplace.