Sales Coordinator

Huntress - Crawley; Horley; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Free onsite parking

25 days holiday plus bank holidays

Office based, Monday–Friday

Job summary

Huntress - Crawley in Horley is seeking a Sales Support Coordinator to join a busy, friendly team. You will handle enquiries, quotations and orders, ensuring accuracy and timely delivery. This role suits someone organised, detail‑oriented and customer‑focused who enjoys building relationships and working collaboratively in an office-based environment.

The position offers a salary of £29,000–£30,000, Monday to Friday hours, and 25 days holiday plus bank holidays in a supportive workplace.

Qualifications

• Previous experience in Sales Support, Sales Administration, Customer Service or Order Processing.
• Excellent attention to detail and commitment to getting things right first time.
• Strong organisational skills with the ability to prioritise and manage a busy workload.
• Customer-focused approach with a passion for delivering great service.

Responsibilities

• Managing customer enquiries via telephone and email with a friendly, professional service.
• Preparing quotations and processing customer orders accurately.
• Proactively following up on quotations and converting enquiries into orders.
• Building positive relationships with customers and keeping them updated during the order process.
• Managing a busy shared inbox and prioritising inquiries to avoid omissions.
• Collaborating with Sales, Purchasing, Warehouse, Logistics and Finance to keep orders running smoothly.
• Resolving queries and ensuring customers receive the best possible service.

Skills

Organised

Attention to detail

Customer-focused

Team player

Communication skills

Proactive attitude

Tools

Microsoft Office

CRM experience

Job description

Sales Support Coordinator

Horley | £29,000 - £30,000 | Permanent | Office Based

Monday to Friday, 8.30am - 5.30pm

Are you organised, detail-oriented and passionate about delivering excellent customer service? Do you enjoy being part of a busy, supportive team where everyone pulls together to get the job done?

We're working with a well-established and successful business in Horley that is looking for a Sales Support Coordinator to join its friendly, fast-paced team.

This is a fantastic opportunity for someone who takes pride in their work, has a keen eye for detail and enjoys building strong customer relationships.

You'll play an important role in ensuring customer enquiries, quotations and orders are handled accurately and efficiently, from initial enquiry right through to delivery. It's a varied, hands-on position where being organised, customer-focused and a genuine team player will be key to your success.

What will you be doing?

• Managing customer enquiries via telephone and email, providing a friendly, professional and efficient service
• Preparing quotations and processing customer orders with a high level of accuracy
• Proactively following up on quotations and helping convert enquiries into orders
• Building positive relationships with customers and keeping them updated throughout the order process
• Managing a busy shared inbox, prioritising enquiries and ensuring nothing gets missed
• Working closely with colleagues across Sales, Purchasing, Warehouse, Logistics and Finance to ensure orders run smoothly
• Resolving queries, troubleshooting issues and ensuring customers receive the best possible service

What are we looking for?

We're looking for someone who is naturally organised, has excellent attention to detail and genuinely enjoys working with people.

Ideally, you'll have:

• Previous experience in Sales Support, Sales Administration, Customer Service or Order Processing
• Excellent attention to detail and a commitment to getting things right first time
• Strong organisational skills, with the ability to prioritise and manage a busy workload
• A genuine team-player mentality, happy to support colleagues and work collaboratively
• A customer-focused approach, with a passion for delivering great service
• Confident communication skills and a friendly, professional telephone manner
• A proactive, positive attitude and the ability to use your initiative
• Good IT skills, including Microsoft Office, with CRM experience an advantage

What's on offer?

• Salary of £29,000 - £30,000
• 25 days holiday plus bank holidays
• Free onsite parking
• Monday to Friday working hours
• A friendly, collaborative working environment
• A busy, varied role within an established business

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK