Customer-Focused Sales Support Coordinator

Huntress; Horley; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Free onsite parking

25 days holiday + bank holidays

Friendly, collaborative environment

Job summary

Huntress in Horley is recruiting a Sales Support Coordinator to join a busy, supportive team. You will handle enquiries, quotations and orders from enquiry to delivery, ensuring accuracy and timely updates to customers.

This hands-on role rewards organisation, customer focus and team collaboration. The position is permanent and office-based, offering a salary of £29,000–£30,000 and standard office hours Monday to Friday, 8.30am–5.30pm.

Qualifications

• Experience in Sales Support, Sales Admin, Customer Service or Order Processing.
• Attention to detail and accuracy in handling enquiries and orders.
• Strong organisational skills and ability to manage a busy workload.
• Team-player mentality and collaborative working style.
• Customer-focused approach and clear communication.
• Confident telephone manner and proactive attitude.
• Good IT skills, including Microsoft Office; CRM experience an advantage.

Responsibilities

• Handle customer enquiries via telephone and email with a professional service.
• Prepare quotations and process orders with high accuracy.
• Follow up quotations and convert enquiries into orders.
• Build relationships with customers and update them through the order process.
• Manage busy shared inbox and prioritise enquiries.
• Collaborate with Sales, Purchasing, Warehouse, Logistics and Finance.
• Resolve queries and ensure top quality customer service.

Skills

Sales support experience

Customer service

Organised

Team player

CRM experience

MS Office

Tools

MS Office

CRM systems

Job description

Huntress in Horley is recruiting a Sales Support Coordinator to join a busy, supportive team. You will handle enquiries, quotations and orders from enquiry to delivery, ensuring accuracy and timely updates to customers.

This hands-on role rewards organisation, customer focus and team collaboration. The position is permanent and office-based, offering a salary of £29,000–£30,000 and standard office hours Monday to Friday, 8.30am–5.30pm.