Client Care Leader

Tees; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK law firm in North Herts seeks a Legal Secretary/Administrator to provide high-quality support to their Commercial Property team. The ideal candidate will have prior legal secretarial experience, particularly in property, and be proficient in Microsoft Office. This role offers a comprehensive benefits package and opportunities for professional development, within an inclusive work environment.

Benefits

Professional Development

Permanent health insurance

Competitive salaries

Generous annual leave

Mental health support

Qualifications

• Prior experience as a legal secretary within property or conveyancing.
• Exceptional organisational skills and attention to detail.
• Strong written and verbal communication abilities.

Responsibilities

• Deliver comprehensive administrative and secretarial support.
• Prepare and manage Land Registry applications.
• Draft legal documents and correspondence accurately.

Skills

Prior experience as a legal secretary

Familiarity with legal case management systems

Proficient in Microsoft Office applications

Exceptional organisational skills

Strong written and verbal communication abilities

Job description

Overview

Term: Permanent. Working hours: Full-time (37.5 hours). Department: Commercial Property. Location: North Herts. The Firm

Tees Law is a Top 200 UK law firm, with over 400 dedicated professionals across our six offices. We offer expert legal services and independent financial advice to a wide range of clients, including individuals, businesses, professional partnerships, charities, schools, multi-academy trusts, and national corporations.

Founded in 1913, Tees has grown from a traditional family firm with strong community roots into a modern, forward-thinking practice. Our vision is simple: to be the firm of choice for exceptional service, quality of life and doing business responsibly.

At Tees, we believe in open, honest, and empathetic communication. No matter how complex the situation, we offer clear, long-term solutions tailored to each client’s needs. Drawing on over a century of experience, we proactively anticipate challenges and share insights to help our clients achieve a better future.

Our mission: helping people to a better future.

About The Role

We are looking for an experienced Legal Secretary/Administrator (Client Care Leader) to join our dynamic Commercial Property team. This is an excellent opportunity for a professional looking to advance their career within a reputable and expanding firm. The successful candidate will provide proactive and high-quality administrative support at our North Herts (SG9 0RU) office with occasional travel and support required at our Cambridge office.

What This Role Would Include

• Deliver comprehensive administrative and secretarial support to Solicitors and Partners.
• Prepare and manage Land Registry applications and associated forms.
• Complete and submit Stamp Duty Land Tax (SDLT) forms.
• Draft legal documents and correspondence with accuracy and attention to detail.
• Manage file administration, including billing, file opening/closing, and archiving.
• Coordinate appointments and maintain team diaries.
• Liaise effectively with clients, agents, and third parties.

What We Are Looking For

• Prior experience as a legal secretary within property or conveyancing.
• Familiarity with legal case management systems is desirable.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Exceptional organisational skills and attention to detail.
• Strong written and verbal communication abilities.
• Capable of working independently and collaboratively within a team.

Our Commitment to You

At Tees, we offer a comprehensive benefits package to support your well-being and career growth, including:

• Professional Development: Access to training programs, and career development resources.
• Health and Wellness: Permanent health insurance, wellness programs, and mental health support.
• Financial Benefits: Competitive salaries and discretionary payments.
• Supportive Work Environment: An inclusive and collaborative culture that values diversity.
• Work-Life Balance: Generous annual leave, plus birthday off.

Tees are committed to fostering a culture of equity, diversity, and inclusion - where every individual feels valued, respected, and empowered to thrive.

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