Client Care Coordinator (Leeds)

MSI Reproductive Choices; Leeds; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading provider of sexual and reproductive healthcare in Leeds is seeking a Client Care Coordinator to engage in administrative tasks, conduct phone consultations, and manage client data. The ideal candidate should have experience in customer service. This role offers a competitive salary ranging from £24,523.79 to £26,044.40 annually, with progression opportunities based on competencies. Join a team that empowers clients' reproductive choices in a supportive environment.

Qualifications

• Experience in customer service is desirable.

Responsibilities

• Conduct phone consultations with clients.
• Process client data and maintain accurate records.
• Archive files and manage reception desk.
• Liaise with clients during care and provide support.
• Assist in administrative tasks related to reproductive health services.

Skills

Customer service experience

Job description

Job Summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK: https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/7214. PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THIS LINK.

About MSI UK

MSI UK is a leading provider of sexual and reproductive healthcare. Our national contact centre offers a work-life balance and employees are empowered to support clients' reproductive choices.

Role Overview

As a Client Care Coordinator, you will primarily engage in administrative tasks such as conducting phone consultations, data processing, record archiving, managing the reception desk, and liaising with clients during their care. Training tailored to safe abortion care will be provided. Progression opportunities are based on competencies.

Responsibilities

• Conduct phone consultations with clients.
• Process client data and maintain accurate records.
• Archive files and manage reception desk.
• Liaise with clients during care and provide support.
• Assist in administrative tasks related to reproductive health services.

Qualifications and Experience

Desirable:

• Experience in customer service.

Employer Details

MSI Reproductive Choices – Marie Stopes International, 45 Barrack Road, Leeds, LS7 4AB. Website: https://www.msichoices.org.uk/careers/

Salary

£24,523.79 to £26,044.40 a year (depending on experience and skills)