Client Account Handler

Aon; Leicester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance broker in Leicester seeks a Credit Controller to join their IBA team. The successful candidate will ensure timely collections, handle accounting discrepancies, and support reporting. Ideal applicants will have accounting experience, strong numeracy, and good communication skills. Aon offers a competitive salary and benefits, along with comprehensive training and a supportive work environment fostering continuous learning and inclusivity.

Benefits

Comprehensive benefits package

Private healthcare

Global Wellbeing Days

Qualifications

• Accounting experience in the financial sector, preferably in insurance.
• Strong analytical and problem-solving skills.
• Good numeracy and communication skills.

Responsibilities

• Ensure timely collections by monitoring outstanding payments.
• Investigate and resolve accounting discrepancies.
• Support month-end reporting and financial controls.

Skills

Excellent numeracy skills

Excellent analytical skills

Good knowledge of Microsoft Office

Ability to work under initiative

Good communication skills

Education

Degree or qualification related to finance/mathematics

Job description

(Re) Insurance Credit Controller / IBA Underwriting Account handler

Are you looking for a new challenge with the opportunity to build a successful career in credit control as part of an underwriting accounts team in one of the largest insurance brokers in the world?

If so, Aon Business Services in Leicester are offering an exciting opportunity to join a well‑established Insurance Broking Accounting (IBA) team servicing clients from around the globe.

While the role is primarily focused on credit control, there’ll also be opportunities to learn about various types of (Re)Insurance including Excess of Loss, Proportional Treaty, Facultative and Binders.

The successful candidate will receive a competitive salary with a comprehensive benefits package, including an excellent pension with private healthcare for you and your family.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Credit control – ensuring timely collections by monitoring & chasing outstanding payments.
• Pro‑actively review and action overdue balances based on the daily reports.
• Investigate & resolve accounting discrepancies.
• Allocate and facilitate payment of cash receipts.
• Invoice reconciliations and ledger maintenance.
• Ensure Aon’s working capital/revenue position is maximised, in line with agreed targets.
• Assist the business to clear any unmatched cash, as and when required.
• Support month‑end reporting and financial controls.
• Liaise with (Re)Insurers, Third Parties and internal teams through to resolution.
• Support our outsource provider (Genpact) and operate as a focal point for escalation.
• Ensure compliance with FCA and company financial regulations.
• Adopt best practice while providing new and innovative ideas to streamline the process.

Full training will be provided, and you’ll be fully supported as you engage with a network of contacts to deliver an unrivalled client service on a global scale.

How this opportunity is different

This is a rare opportunity to join an industry‑leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide.

Skills and experience that will lead to success

Ideally, we’re looking for someone with accounting experience in the financial sector, preferably within insurance, with the following skills:

• Excellent numeracy skills, ideally supported by a degree or qualification related to finance/mathematics.
• Excellent analytical and problem‑solving skills.
• Good knowledge of Microsoft Office, including Outlook, Excel and Word.
• Good ability to work under your own initiative and as part of a team.
• Good communication skills, both written and oral.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Additionally, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working‑style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal‑opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.