Clerical Officer/Receptionist

Nottinghamshire Healthcare NHS Foundation Trust; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Nottingham is seeking a full-time staff member to act as the first point of contact for patients and healthcare professionals. You will deliver a high-level patient-focused service, providing administrative support to a multi-disciplinary team and maintaining strict confidentiality. This role operates Monday to Friday, 9am to 5pm. Join a team dedicated to making a difference in the community.

Benefits

Employee-led staff networks

Occupational health and counselling services

Carbon reduction commitment

Qualifications

• Act as the first point of contact for all patients and healthcare professionals.
• Provide a high-level welcome and efficient patient-focused service.
• Maintain strict confidentiality of information.

Responsibilities

• Provide admin support to the multi-disciplinary team.
• Maintain patient-related records/databases and make appointments.
• Prepare correspondence for the team.

Job description

We are looking for a full time member of staff with a working pattern of 9am-5pm Monday to Friday.

Responsibilities

• Act as first point of contact to all patients, healthcare professionals and visitors.
• Provide a high‑level welcome and efficient patient focused service whilst promoting a positive image.
• Provide admin support to the multi‑disciplinary team, maintain patient related records/databases, make appointments and prepare correspondence.
• Maintain strict confidentiality of information at all times.

About the Trust

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

Employee Resources

• Employee‑led staff networks, including Equality, Diversity and Inclusion (EDI) groups, Green Champions, Freedom to Speak Up, Health and Wellbeing Champions, and Menopause Champions.
• The trust’s Health and Wellbeing team provides occupational health and staff counselling services.
• Carbon reduction commitment managed by Energy and Environmental team.

DBS Check

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment: £26.40 (standard) or £54.40 (enhanced) over the first 2 months of employment. Enrolment for the DBS Update Service is encouraged, with an annual fee of £16.