Clerical Officer - Ophthalmology

NHS National Services Scotland; East Kilbride; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare service organization in East Kilbride is seeking a part-time administrator to support medical and nursing teams. The ideal candidate will have effective communication skills, a positive outlook, and the ability to organize tasks within a diverse team. This role involves booking appointments and providing administrative support within a challenging healthcare environment. Join us to make a difference in patient care with NHS Lanarkshire.

Benefits

27 days annual leave

Membership of NHS Pension Scheme

Paid sick leave

Occupational health services

Qualifications

• Ability to work collaboratively within a diverse team.
• Basic understanding of office procedures is preferred.
• Experience in a healthcare environment is a plus.

Responsibilities

• Provide a comprehensive administrative service to teams.
• Book and notify patients of clinic appointments.
• Support all medical staff with communication.

Skills

Effective communication

Organisational skills

Team cooperation

Positive attitude

Education

Good basic education

Tools

Office software proficiency

Job description

The Role

You will provide a comprehensive administrative service to the medical and nursing teams within the ward environment.

• The ability to effectively communicate with and provide support to all medical staff within the department and the wider team.
• Enthusiasm, motivation and a positive outlook.
• Organisation and prioritisation skills.
• The ability to work collaboratively within a diverse team and be responsive to change within challenging timescales.
• To book and notify patients of clinic appointments, both written and verbally.
• Ad-hoc duties as required.

Hours can be discussed at interview.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

• Good basic education.
• Basic understanding of office procedures.
• Proficient in use of Software systems.
• Good organisational and communication skills.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

It would be great if you also have

• Office experience with associated keyboard skills.
• Experience of Healthcare environment.
• Experience of working in a reception area.
• Knowledge of Trakcare Patient Management System.

Contract type

Permanent

Part Time

8 hours

Please note this is a part time post and the salary for this position will be pro-rata.

Location and Working Pattern

This role will be based in Ophthalmology within University Hospital Hairmyres

The working pattern for this role will be

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Lynn Riddell On [e-mail] , Operational Admin Manager

For enquiries regarding the application form or recruitment process, please contact Jennifer Hughes Recruitment Administrator on [e-mail] (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

• Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
• For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please check your e‑mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain.
• Once you have submitted your application form you will be unable to make any amendments.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.