Clerical Officer

NHS National Services Scotland; Dundee; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Scotland is seeking a Clerical Officer/Receptionist for the Dundee Dental Hospital. This role involves providing a full health records service and acting as a clinic receptionist. Candidates should possess strong organisational and communication skills, along with experience in a public-facing role within the NHS. This temporary position is full-time with a commitment to a diverse workplace.

Qualifications

• Strong organisational and communication skills are required.
• Experience with public contact in a healthcare setting is preferred.

Responsibilities

• Provide a full health records service to clinical departments.
• Serve as a clinic receptionist in the Health Records Department.

Skills

Strong organisational skills

Communication skills

Keyboard skills

IT skills

Experience in an NHS environment

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Overview

Dundee Dental Hospital Health Records – Clerical Officer/Receptionist Band 2 (Temporary up to 3rd February 2026).

Applications are invited for the above post based in Health Records, Dundee Dental Hospital.

The postholder will provide a full health records service to all clinical departments, clinic and undergraduate staff within the Dundee Dental Hospital, other Hospitals, General Dental Practices and General Practices. The postholder will also provide a clinic receptionist service in the Health Records Department, Dundee Dental Hospital.

Hours of work are 37 hours per week; Monday to Friday.

Your performance must comply with the national Mandatory Induction Standards for Healthcare Support Workers 2009 and with the Code of Conduct for Healthcare Support Workers.

Current NHS Tayside Employees – Written approval must be sought from your line manager prior to applying for this secondment. You will be required to bring this if shortlisted for interview.

Please note: This post does not meet Home Office Guidelines for Sponsorship/Skilled Worker Visa.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

Role Responsibilities

• Provide a full health records service to clinical departments, clinic and undergraduate staff within the Dundee Dental Hospital, other Hospitals, General Dental Practices and General Practices.
• Provide a clinic receptionist service in the Health Records Department, Dundee Dental Hospital.

Qualifications and Skills

• Strong organisational, communication, keyboard and IT skills.
• Experience in an NHS or similar environment with extensive public contact.

Additional Information for Candidates

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date.
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• If you are a current member of staff, please update your Jobtrain profile to reflect NHS Tayside employment.