Clerical/Admin - Case Administrator - Probation Service

Brook Street; Havant; On-site; Full time

Job summary

A leading recruitment agency in England is seeking an experienced administrative support professional for a long-term temporary role in Havant. You will maintain databases for people on probation and ensure effective administration of referrals. The ideal candidate will have strong organizational and communication skills. This role offers £12.21 per hour and a full-time schedule from Monday to Friday.

Qualifications

• Experience in administrative support roles.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational skills and attention to detail.

Responsibilities

• Maintain accurate databases of people on probation.
• Ensure effective administration of referrals and relationships.
• Prepare and maintain case records and management information.
• Act as the single point of contact for specific areas of work.
• Provide efficient reception and telephone enquiry service.

Skills

Administrative skills

Communication skills

Interpersonal skills

Job description

We've got a great opportunity for a long term temp role within the Havant Probation , to join a fast-paced office, working as part of the admin team.

Overview

• Full time 37 hrs per week
• Monday - Friday
• Long term Temporary ongoing role
• Pay - £12.21 per hour
• Location - Havant
• Start date ASAP

Overview of the job

This is an administrative job within the Probation Service.

Summary

The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

Responsibilities

• Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
• Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
• Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
• Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
• Provide cover for an effective and efficient reception and telephone enquiry service.
• Act as single point of contact within unit for specialist area of work as required.
• Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
• Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
• Carry out enforcement administration as required.
• Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
• Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
• Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
• Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
• Undertake specific Visor administration tasks in accordance with the procedures.
• Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
• Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake e

If you are interested in this position, please apply below

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.