Cleaning Shift Manager

Butlin's; Bognor Regis; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK resort is seeking a Cleaning Shift Manager in Bognor Regis to oversee cleaning operations. The successful candidate will lead a team, ensure high standards, and conduct quality checks. This permanent full-time position covers 40 hours a week, requiring flexibility in scheduling. Strong leadership and team motivation skills are essential for this role. Interested candidates should apply through the provided link.

Qualifications

• Experience in managing cleaning staff and operational plans.
• Ability to adapt to changing demands and manage multiple priorities.
• Proven track record in inspiring teams and delivering high standards.

Responsibilities

• Manage daily cleaning operations across public areas and venues.
• Conduct quality control checks and drive improvements.
• Lead and engage team members for optimal performance.

Skills

Leadership

Team motivation

Conflict resolution

Job description

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Cleaning Shift Manager

Department: Accommodation & Guest Services

Employment Type: Permanent - Full Time

Location: Bognor Regis

Description

About the Role: The Accommodation & Cleaning Shift Manager will be responsible for the smooth delivery of the cleaning shift for all of our public areas and entertainment venue across the resort.

Reporting to the Cleaning Manager, you will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.

Leading and monitoring team member who clean our entertainment venues once shows have finished, all toilet facilities across the resorts, moving and resetting venue furniture, working at heights at times for high-level cleaning using industrial cleaning equipment for all indoor and outdoor requirements.

You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met.

About You

We're looking for someone who can ensure the delivery of our cleaning standards while driving improvements in both Guest and Employee NPS. You'll be responsible for conducting quality control checks and leading feedback conversations. Additionally, you'll manage effectively to execute the Right People, Right Place, Right Time (RPRPRT) strategy.

You should be confident to direct and respond in any situation whilst delivering consistent brand standards.

The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.

This permanent role covers 40 hours per week, 5 days over 7 including weekends with a mixed variety of early and late shift patterns from 6am - 5am to cover our operating hours.

Interested?

To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email [e-mail].