Cleaning Operative - Bangor, Co Down

Bidvest Noonan; Bangor; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading service provider in Bangor seeks a dedicated cleaning service professional to maintain high standards of cleanliness and exceptional service levels. You will work as part of a team, following strict procedures and ensuring all duties are carried out efficiently. Ideal candidates possess strong communication skills and a customer-first attitude. This role offers the opportunity to contribute positively to an inclusive work environment.

Qualifications

• Demonstrated experience in cleaning services or related customer service roles.
• Ability to follow procedures and maintain high service standards.

Responsibilities

• Carry out cleaning duties to maintain quality standards.
• Ensure exceptional service levels to clients and customers.
• Maintain, operate and test cleaning equipment.

Skills

Strong customer focus

Communication and interpersonal skills

Flexible and adaptable

Attention to detail

Working under pressure

Teamwork

Job description

Overview

Shifts: Mon, Tues, Thurs, Fri, Sat 06:00 - 09:00

Main Purpose of Role: Reporting to the Regional Manager, the role holder will carry out set duties and create and maintain a quality standard of cleaning to the agreed specification within set time limits. They will ensure that exceptional service levels are provided to our client and customers.

Our credo describes what matters most to us. We live our credo every day.

PEOPLE FIRST

• Be a role model for positive attitude and respect for our colleagues, client and customers;
• Carry out all cleaning tasks to a high standard and in accordance with Company and client schedule and procedures.

THE BASICS

• Reinforce our vision to always be our clients “partner of choice”;
• Ensure materials and equipment are used in a safe manner and are kept secure;
• Advise Line Manager of any occurrences and/or issues;
• Maintain, operate and test cleaning equipment/materials and report any concerns to Line Manager;
• Ensure all checklists are signed off as required;
• Comply with Company and client operating procedures, working practices and protocols;
• Adhere to performance standards which deliver client and customer expectations.

ADAPTIVE & AGILE

• Respond to incidents following the agreed procedures;
• Actively contribute to a high-performance culture and embrace change;
• Understand and adapt to the varying needs of our business;
• Be flexible to support the rostering requirements to fulfil the operational requirements of the client.

IMAGINATION

• Identify and propose new ways of working with colleagues and the management team;
• Participate in a culture of continual improvement by fully participating in the success of our business and self-development through our Pathway to Success programme.

SOCIAL VALUE

• Actively support and encourage a culture of social responsibility;
• Actively encourage a green agenda across our client site;
• Participate in events that support local charities.

EARN TRUST

• Demonstrate and encourage trust, integrity and collaboration with all our colleagues and our client;
• Build and maintain positive relationships to ensure the delivery of exceptional services and to safeguard our current and future business requirements;
• Build trust with every action and contact with our colleagues and clients.

Skills & Experience required

• Strong customer focus on delivering and improving services;
• Communication and interpersonal;
• Flexible and adaptable;
• Attention to detail;
• Working under pressure;
• Working as part of a team

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.