Cleaning Duty Manager

Manchester Arndale; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading facilities management company in Greater London is seeking a Cleaning Supervisor to manage cleaning specifications and enhance service delivery. In this role, you will ensure training and compliance with health and safety regulations while leading a team to deliver excellent customer service. The ideal candidate will have supervisory experience, strong leadership skills, and the ability to adapt to diverse business requirements, contributing to our commitment to professional development and inclusivity.

Qualifications

• Right to work in the UK.
• Experience within a Cleaning Supervisor or Management role is essential.
• Ability to be flexible to meet the business requirements.

Responsibilities

• Implement delivery of the client’s cleaning specifications.
• Take ownership for financial overtime and stock control.
• Supervise the client’s contract and ensure expectations are met.

Skills

Great customer service

Strong leader and staff manager

Confident, resilient and hard working

Knowledge of health and safety regulations

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

You will be a champion for OCS & the client, living and breathing the behaviours and being passionate about service expectations. Making critical decisions and delegating on your own will be a large part of being successful in this role, as well as forming strong working relationships with key stakeholders and meeting expectations for your region.

Key responsibilities:

• The implementation and delivery of the client’s cleaning specifications and its services in your location.
• Take ownership for financial overtime and stock control ensuring robust practices are in place for the management and reporting of these of processes.
• Ensure all training requirements are in place and that staff are suitably trained to undertake their role and fulfil their responsibilities whilst being a mentor for development.
• You will lead in the Supervision of the client’s contract, ensuring services meet the requirements of interface with the clients, service providers and stakeholders, to ensure the expectations are being met and any additional services can be supported.
• Be proactive in your management approach and have your finger on the pulse of all aspects of the business within your region.

You will need:

• Right to work in the UK
• Experience within a Cleaning Supervisor or Management role is essential
• Knowledge and experience working with health and safety regulations
• Great customer service
• Strong leader and staff manager
• Confident, resilient and hard working
• Ability to be flexible to meet the business requirements

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.