Cleaner/Estate Assistant

The Guinness Partnership; Stevenage; On-site; GBP 26,000; Part time

Job summary

A leading housing association in the UK seeks a Cleaner / Estate Assistant to enhance resident experiences in the Stevenage area. This part-time role requires maintaining properties and providing superior customer service. Candidates should demonstrate relevant experience in grounds maintenance, strong customer interaction skills, and the ability to work under health and safety guidelines. The position includes a competitive salary and an excellent benefits package with holiday options, healthcare plans, and pension contributions.

Benefits

Competitive salary

25 Days Holiday + Bank Holidays

Healthcare Cashback Plan

Pension contributions up to 9%

Employee Assistance Programme

Cycle to Work Scheme

Qualifications

• Proven professional experience in grounds maintenance across various sites.
• Experience in lawn, shrub, and plant care.
• Demonstrated ability to achieve high customer satisfaction.

Responsibilities

• Provide high-quality cleaning of communal residential areas.
• Maintain external areas to agreed standards.
• Foster positive relationships with customers and contractors.

Skills

Grounds maintenance

Customer service

Health & Safety knowledge

Job description

Cleaner / Estate Assistant

Our Cleaning and Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality cleaning and grounds maintenance.

We have an opportunity for aCleaner / Estate Assistantto join our team in the Stevenage area on a permanent, part- time basis (14 hours per week).

You will provide a high-quality cleaning of our internal communal residential areas alongside some grounds maintenance and keeping external areas well maintained, ensuring compliance with agreed standards, specifications, and timescales. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts.

What we’re looking for

We are a customer-focussed organisation so we know that how we do things is just as important as what we do.

You will notonly be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate:

• Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub and plant care.
• Proven experience of achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and without high levels of supervision.
• Knowledge of Health & Safety legislation, Including COSHH and PPE.

The Guinness Partnership have an outstanding benefits package to reward hard work and commitment to our values, this includes:

• Competitive salary of £25,845 per annum pro rata.
• 25 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.
• Healthcare Cashback Plan.
• Pension Contributions – up to 9% matching contributions.
• 3 x Life Assurance.
• Cycle to Work Scheme.
• Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
• A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.

If this sounds like the role that you are looking for, we would love to hear from you, apply today!

Please note, interviews will take place on 8th and 9th January 2026.