Cleaner

Mitie; Welwyn Hatfield; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading facilities management company in Welwyn Hatfield is seeking a Cleaning Operative to ensure cleanliness and maintenance of equipment while meeting service level agreements. The role requires effective teamwork and strong customer service skills. Previous cleaning experience is a plus, and candidates should have a reliable and professional attitude. Benefits include holiday entitlement, pension contributions, and a discount program.

Benefits

Holiday entitlement

Pension contributions

Discount through MiDeals to over 850 high street retailers

Cycle to work

Options to buy extra holiday

Save as you earn scheme

Share incentive plan

Recognition and wellbeing incentives such as Mitie Stars

Qualifications

• Ability to communicate and read basic English.
• Previous cleaning experience is desirable but not essential.
• Reliable and hardworking with a professional attitude.

Responsibilities

• Keep cleaning equipment clean, well maintained and in safe working order; meet agreed SLAs.
• Follow Health and Safety requirements and complete all required training for the role.
• Develop positive relationships with customers and deliver excellent customer service.

Skills

Basic English communication

Customer service skills

Flexibility

Job description

Overview

In your new role as a Cleaning Operative you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.

Responsibilities

• Keep cleaning equipment clean, well maintained and in safe working order; meet agreed SLAs.
• Build knowledge of the designated cleaning area, required tasks, and the chemicals and equipment used on the premises.
• Follow Health and Safety requirements and complete all required training for the role.
• Work effectively within a team or independently as appropriate.
• Develop positive and productive relationships with customers and deliver excellent customer service.
• Seek continuous improvement and aim to exceed expectations in service delivery.

Qualifications and attributes

• Ability to communicate and read basic English.
• Previous cleaning experience is desirable but not essential.
• Flexible approach to the role; open, honest, self-driven and determined.
• Reliable and hardworking with a professional attitude.

Benefits

• Holiday entitlement
• Pension contributions
• Discount through MiDeals to over 850 high street retailers
• Cycle to work
• Options to buy extra holiday
• Save as you earn scheme
• Share incentive plan
• Recognition and wellbeing incentives such as Mitie Stars
• Many other benefits