Claims Technician

Taylor James Resourcing; London; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading insurance specialist in London is seeking a Claims Operations Technician to ensure accurate claims processing and provide valuable support to the Claims Adjusters. Ideal candidates will have 1-2 years of insurance exposure, strong communication skills, and a solid understanding of the claims process. This role offers a competitive salary of up to £40,000 plus bonuses and a comprehensive benefits package including a pension scheme.

Benefits

Bonus

Pension scheme

Qualifications

• One to two years of insurance exposure with an understanding of the claims process.

Responsibilities

• Complete accurate claims processing for owned and third-party clients.
• Ensure monthly claims bordereaux are complete and accurate.
• Provide administrative support to the Claims Adjusters.
• Liaise with brokers and reinsurers on claims queries.
• Complete ledger reconciliation and clearance.
• Track claims payments and float amounts.
• Maintain claims documents repository.
• Assist with internal and external audits.
• Support the Reinsurance Team.

Skills

Strong communication skills

Interpersonal skills

Job description

Overview

Claims Operations Technician. To £40,000 + Bonus + pension.

For a candidate with one or two years insurance exposure and an understanding of the claims process combined with strong communication and interpersonal skills, this could be an excellent opportunity to join a company considered by many to be a global market leader. They offer a friendly and team oriented environment and a class leading benefits package including bonus and pension scheme.

Responsibilities

• Using a variety of mainframe and database systems, complete accurate claims processing for owned and third-party clients.
• Ensure monthly claims bordereaux are complete and accurate, update in-house system(s) as required.
• Provide administrative support to the Claims Adjusters.
• Liaise with brokers and reinsurers on claims queries and static claims.
• Complete ledger reconciliation and clearance in accordance with client credit control and sanctions guidelines.
• Track claims payments and float amounts and work closely with Finance on bank reconciliations.
• Maintain claims documents repository.
• To be familiar with operational systems, procedures and workflows used by the business, ensuring they are appropriate for business use and assisting with development/enhancements as appropriate.
• Assist the Legacy Claims and Reinsurance Technical Support Manager for specific business initiatives, gathering data and involving other business areas as required.
• Assist with internal and external audits, ensuring that all resulting recommendations or remediation are documented and implemented in a timely manner.
• Provide support to the Reinsurance Team.
• Assist with new business initiatives, acquisitions and integration of new portfolios

Requirements

One to two years of insurance exposure with an understanding of the claims process, and strong communication and interpersonal skills.