Claims Handler

TipTopJob; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A busy building services provider in Norwich is seeking a Claims Handler to support its operations in managing domestic insurance claims. This role offers both full-time and part-time options and emphasizes the coordination of repair works to ensure a smooth experience for clients. The ideal candidate will have experience in claims handling, strong organizational skills, and excellent communication abilities. The position includes flexible working arrangements and a company pension scheme.

Benefits

28 days annual leave

Flexible working arrangements

Company pension scheme

Qualifications

• Experience in claims handling or a related role.
• Strong organisational skills to manage multiple priorities.
• Clear communication abilities in a professional setting.

Responsibilities

• Coordinate and schedule repair works for insurance claims.
• Act as a contact point for customers and insurers.
• Manage job records and documentation related to claims.
• Track progress and address issues as they arise.
• Support the team in ensuring efficient service delivery.

Skills

Claims handling experience

Organisational skills

Communication skills

Problem-solving ability

Job description

About The Company

A busy and growing building services provider specialising in insurance repairs and property restoration is seeking a Claims Handler to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering a smooth, well organised experience for customers at what can be a stressful time.

Rackheath Area

Full Time or Part Time

Salary dependent on experience

About The Opportunity

This is a permanent opportunity available on a full time or part time basis. As a Claims Handler, you will be at the heart of the operation, coordinating repair works and keeping jobs moving from start to finish. The role offers variety, responsibility, and the chance to play a key part in delivering a high-quality service.

Responsibilities

• Coordinating and scheduling repair works for insurance claims
• Acting as a point of contact for customers, insurers, and trades
• Managing job records and claim related documentation
• Tracking progress and resolving issues where possible
• Supporting the wider team to ensure timely and efficient delivery

Skills And Experience

• Experience in claims handling, coordination, or a similar role
• Strong organisational skills with the ability to juggle priorities
• Clear and confident communication skills
• A calm, professional approach in a fast-paced environment
• Good attention to detail and problem-solving ability

What is on offer

• Permanent role with full time or part time options
• Flexible working arrangements depending on experience
• Excellent rates of pay depending on experience
• 28 days annual leave including bank holidays on a pro rata basis
• Company pension scheme

If you enjoy organising, problem solving, and being part of a supportive team, this could be an excellent next step. Apply now with your updated CV.

INDLS

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.