Claims Assessor

Career Choices Dewis Gyrfa Ltd; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A specialist insurance provider located in Cardiff is seeking a Claims/Prospect Assessor to evaluate Property and Employment related claims. The ideal candidate should possess a law degree or relevant insurance qualifications, along with strong analytical skills and customer service experience. This permanent full-time role offers various benefits, including income protection cover and professional development support. The closing date for applications is January 7, 2026.

Benefits

Income Protection Cover

Company Days Off

Private Medical Insurance

Worldwide Travel Insurance

Discounted Gym Membership

Professional Development + Membership support

Qualifications

• Ideal candidate has a law degree or insurance qualifications.
• Previous customer service experience is preferred.
• Understanding of Property and Employment Law is beneficial.

Responsibilities

• Evaluate the merits of Property and Employment related claims.
• Work closely with the Claims Team on interpreting policies.
• Deliver high-quality customer service to policyholders and clients.

Skills

Strong analytical skills

Attention to detail

Customer service experience

Education

Law degree or relevant insurance qualifications

Job description

Income Protection Cover if you're off sick continuously for 26 weeks or more, Company Days Off in Addition to Annual Leave, Private Medical Insurance, Worldwide Travel Insurance, Discounted Gym Membership, Professional Development + Membership support, where required by the role, Support for your Continuing Career

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

07/01/2026

About this job

We’re Arc Legal and we’re a specialist provider of ancillary insurance products.

Part of the global AmTrust Financial group, we have more than 20 years of experience and as experts in our field, we are obsessed with delivering high quality ‘bespoke’ products and excellent customer service.

We are currently looking for a Claims/Prospect Assessor to join our team in our Cardiff office.

As a Claims/Prospect Assessor, you will play an important role in evaluating the merits of Property and Employment related claims.

You will work closely with our Claims Team to interpret legal expenses insurance policies and deliver high-quality customer service to policyholders and clients.

To be successful, you will ideally have a law degree or relevant insurance qualifications, along with previous customer service experience.

Strong analytical skills, attention to detail, and an understanding of Property and Employment Law are also beneficial.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).