Civica Cx Systems Lead — Data, Dashboards & Transformation

RM Recruit; Birmingham; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A national recruitment firm is seeking a Civica Cx Systems Officer for a permanent role based mostly from home with occasional on-site presence in Birmingham or London. The successful candidate will be responsible for system optimization, support, and improvements. Essential qualifications include Civica Cx experience and strong technical skills in SQL and Power BI. The position offers the opportunity to shape a key business system and contribute to significant digital transformation efforts.

Qualifications

• Strong technical skills in Civica Cx and related modules.
• Experience with SQL and Power BI is highly desirable.
• Ability to explain technical concepts to non-technical users.

Responsibilities

• Act as subject matter expert for Civica Cx and related modules.
• Configure and maintain system workflows and processes.
• Support users with technical issues and conduct data audits.
• Produce reports and dashboards to support decision-making.

Skills

Civica Cx experience

SQL

Power BI

Reporting tools

Strong communication skills

Job description

A national recruitment firm is seeking a Civica Cx Systems Officer for a permanent role based mostly from home with occasional on-site presence in Birmingham or London. The successful candidate will be responsible for system optimization, support, and improvements. Essential qualifications include Civica Cx experience and strong technical skills in SQL and Power BI. The position offers the opportunity to shape a key business system and contribute to significant digital transformation efforts.