CIS & CEE Senior Customer Success Leader (Russian)

Amplitude; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading analytics platform provider based in London is looking for a Sr. Customer Success Manager to drive value realization for their clients in the CIS & CEE regions. The successful candidate will have experience in managing Enterprise accounts and should be fluent in both English and Russian. Responsibilities include partnering with sales, monitoring account health, and delivering insights from the product. Join a fast-paced environment where your skills and customer focus will help shape success.

Qualifications

• Previous experience in customer success/technical account management.
• Experience managing Enterprise accounts.
• Ability to derive insights from technical products.

Responsibilities

• Partner with Account Executives to drive results for your portfolio.
• Monitor account health using Gainsight.
• Negotiate renewals and expansions.
• Deliver business reviews with client executives.

Skills

Customer relationship management

Strong organization

Problem solving

Fluency in English

Fluency in Russian

Tools

Gainsight

Data analytics tools

Job description

A leading analytics platform provider based in London is looking for a Sr. Customer Success Manager to drive value realization for their clients in the CIS & CEE regions. The successful candidate will have experience in managing Enterprise accounts and should be fluent in both English and Russian. Responsibilities include partnering with sales, monitoring account health, and delivering insights from the product. Join a fast-paced environment where your skills and customer focus will help shape success.