Cinema Guest Experience Associate

Vue Cinemas; Plymouth; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading cinema operator in the United Kingdom is seeking enthusiastic Customer Assistants to provide exceptional service and support customers during their cinema experience. Responsibilities include greeting guests, managing transactions, and keeping the cinema environment clean. Ideal candidates are team players with a passion for film and the ability to handle a fast-paced work environment. This role offers opportunities for career advancement and includes various employee benefits.

Benefits

Unlimited cinema for you and a monthly allowance for family and friends

Annual holiday allowance

Wellbeing support including online GP access

Employee discounts across food & beverage range

Exclusive discounts and rewards from major brands

Qualifications

• Must have enthusiasm and passion for customer service.
• A clear communicator with good interpersonal skills.
• Ability to use technology such as tills and ticket scanners.

Responsibilities

• Greet customers, assist with queries, and ensure a clean environment.
• Manage till points efficiently while serving customers.
• Inform customers about food and beverage options.

Skills

Positive can-do attitude

Team player

Good verbal and written skills

Passion for the film and cinema industry

Ability to work at pace

Job description

A leading cinema operator in the United Kingdom is seeking enthusiastic Customer Assistants to provide exceptional service and support customers during their cinema experience. Responsibilities include greeting guests, managing transactions, and keeping the cinema environment clean. Ideal candidates are team players with a passion for film and the ability to handle a fast-paced work environment. This role offers opportunities for career advancement and includes various employee benefits.