CIB Product Controls Testing Manager

Lloyds Banking Group; Greater London; Hybrid; GBP 76,000 - 85,000; Full time

Job summary

A prominent financial services provider is seeking a CIB Product Controls Testing Manager in the UK to ensure effective management of non-financial risks. This role demands a proactive leader capable of delivering high-quality control testing across key business processes. Candidates should have strong analytical skills and a sound understanding of operational risk frameworks. The firm encourages diversity and welcomes applications from under-represented groups, promoting flexible working options and a hybrid work environment.

Benefits

Flexible working options

Inclusive workplace initiatives

Qualifications

• Experience in a client-facing operations environment is highly valued.
• Demonstrated ability to manage risk holistically across end-to-end processes.
• Familiarity with AI and data analytics techniques is a plus.

Responsibilities

• Deliver comprehensive control testing across high-risk product processes.
• Identify weaknesses and ensure timely remediation.
• Support development of dashboards to track testing progress and findings.

Skills

Operational risk understanding

Complex process analysis

Attention to detail

Strong communication skills

Data analytics familiarity

Job description

End Date: Sunday 04 January 2026

Salary Range: £76,464 - £84,960

We support flexible working – click here for more information on flexible working options

Flexible Working Options: Hybrid Working, Job Share

Job Description Summary: Our Chief Controls Office (CCO) is a core part of Corporate and Institutional Banking (CIB). We’re on an exciting journey and there couldn’t be a better time to join us. The Group is undertaking the largest financial services transformation in the UK, which means the CCO needs to continue to evolve as a team, enabling CIB’s growth ambitions and empowering our people to take end-to-end accountability for managing the risks they face and the controls they operate.

Job Description

BUSINESS UNIT: Corporate & Institutional Banking (CIB) – Chief Controls Office

LOCATION: London, Birmingham and Edinburgh

HOURS: Full Time – 35 hours per week

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites shown above.

About the role

The CIB Product Controls Testing Manager provides independent, objective testing of key business controls. You'll ensure that non-financial risks within CIB processes are effectively managed through robust design and operating effectiveness of controls. Testing will focus on priorities across the end-to-end product lifecycle, driving strategic initiatives and supporting growth objectives, including lending expansion in Europe and the US.

Key accountabilities

We’re looking for a proactive and meticulous individual who can deliver high-quality control testing and assurance across CIB processes.

Control Testing & Assurance

• Deliver end-to-end control testing across high-risk product processes that impact clients and regulatory outcomes, including planning, execution, and reporting.
• Assess control design and effectiveness across CIB processes, gathering and validating evidence, and clearly reporting issues.
• Identify weaknesses and root causes and ensure remediation actions are completed and sustainable.

Change & Transformation Oversight

• Provide control testing of change initiatives, ensuring that client-impacting changes are risk assessed and appropriately governed.
• Analyse data to identify trends, themes, and root causes for risk mitigation and operational improvement.

Data Analytics & Insights

• Analyse trends across control failures to identify thematic issues and emerging risks.
• Support the development of dashboards or MI that track testing progress, common findings, and overall control environment health.

Communication & Stakeholder Engagement

• Act as a trusted partner to CIB business areas, Risk, Compliance, and Audit.
• Support control forums and contribute to regulatory and audit responses.

Control Optimisation

• Identify opportunities to streamline and automate existing controls within Client Operations, reducing manual effort while improving efficiency and alignment with regulatory standards.

What you'll need

To be considered for this role, you’ll need to demonstrate:

Risk & Control Expertise

• Strong understanding of operational risk and control frameworks, ideally within a client-facing operations environment.
• Ability to analyse complex processes and products including corporate lending, trade finance, transaction banking products, payments and operations.
• Proven success in delivering Control by Design and managing risk holistically across end-to-end accountabilities.
• Experience in 1st, 2nd or 3rd line preferred but not essential.

Data & Technology Skills

• Familiarity with data analytics techniques to assess the completeness and efficiency of risk and control environments; understanding of AI is highly desirable.

Communication & Collaboration

• Excellent attention to detail and strong documentation skills.
• Strong communication skills and ability to work effectively with various partners and challenge constructively.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.