Christmas Temporary Runner

Harrods Careers; Cheltenham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A luxury department store in Cheltenham is seeking a Christmas Temporary Runner to support the restaurant team. Your role includes delivering food to guests promptly and ensuring satisfaction. Ideal candidates thrive in fast-paced environments and possess strong customer service skills. This position offers a competitive salary, opportunities for learning, and significant discounts at the store.

Benefits

Competitive salary plus service charge

Overtime paid at time & half

Up to 33% store discount

Qualifications

• Ability to perform duties effectively with minimum supervision.
• Thrives in a fast-paced environment.
• Strong commitment to brand values.

Responsibilities

• Support restaurant team by delivering food promptly.
• Ensure guest satisfaction is prioritized.

Skills

Strong customer service focus

Good interpersonal skills

Excellent time-management

Flexibility and adaptability

Strong work ethic

Job description

Christmas Temporary Runner

About the Role

The Runner reports to the Head Waiter, Supervisor, or Restaurant Manager. They have a strong understanding of the restaurant’s operational needs and are responsible for supporting smooth service delivery alongside the waiting and running teams. Their contribution helps ensure that the highest standards are consistently maintained.

This role has a strong focus on operational excellence, with the key aim of helping to deliver a world-class restaurant experience. Main responsibilities include supporting the restaurant team by delivering food to guests’ tables promptly and ensuring that guest satisfaction remains at the forefront of everything we do.

About You

You’ll be a trusted team player who thrives in a fast-paced environment and is passionate about delivering great guest experiences.

You will also have:

• Strong customer service focus when dealing with both internal and external parties.
• Good interpersonal and communication skills.
• Excellent time-management skills and the ability and willingness to multi-task.
• Flexibility and readiness to adapt to changing priorities.
• Strong work ethic and unwavering commitment to Harrods and brand values.
• Ability to perform duties effectively with minimum supervision and guidance.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

More immediately, you’ll benefit from:

• A competitive salary plus service charge.
• Overtime paid at time & half
• Minimal late evenings by industry standard
• Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise
• Up to 33% Harrods in store discount and generous corporate discounts

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Additional Information

Time Type: Fixed Term (Fixed Term)

Department: Restaurants and Kitchens (John Barton)