Christmas Customer Advisor - Zone A

Boots Opticians; Chichester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading optical retail chain in Chichester seeks a Christmas Customer Assistant. This role involves engaging with customers, managing transactions, and maintaining store presentation. Ideal candidates should possess strong customer service skills and be available to work through the festive season. Training is provided, and there's potential for future opportunities.

Benefits

Generous employee discounts

Access to 24/7 counselling support

Maternity/Paternity/Adoption gift card

Qualifications

• Full training is provided.
• Available to work Bank Holidays including Christmas.
• Ability to balance customer care with operational tasks.

Responsibilities

• Offer thoughtful advice and ensure an enjoyable shopping experience.
• Support till operation and ensure efficient transactions.
• Keep shelves stocked during busy seasons.

Skills

Customer Service Skills

Operations Ready

Tech-Savvy

Team Player

Physical Stamina

Brand Ambassador

Job description

Overview

The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round. This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you. While this is a temporary contract, there may be potential for a permanent role later depending on local opportunities.

Location: Chichester, West Sussex (store: CHICHESTER NORTH ST).

About the role

• Customer Interaction: You'll offer thoughtful advice, recommend products and highlight our amazing offers to ensure everyone has an enjoyable shopping experience.
• Till Operation: Whether wrapping purchases at the counter or supporting self-checkout, bring energy and efficiency to every transaction.
• Stock Management: Keep shelves full so customers can find what they need during the busy season.
• Store Presentation: Ensure the store looks its best at all times.
• Online order support: You may assist with deliveries, picking and packing for online orders as needed.

What you’ll need to have

Full training is provided for this role. Essential skills/experience:

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
• Customer Service Skills: Comfortable approaching customers and providing a personalised experience.
• Operations Ready: Ability to balance customer care with daily shop floor and operational tasks.
• Tech-Savvy: Ability to learn and use new technology, including handheld devices, tills and self-checkouts.
• Team Player: Collaborative, one-team mindset to help achieve store goals.
• Physical Stamina: Able to be on your feet, standing, walking and lifting.
• Brand Ambassador: Enthusiasm for Boots ethos, products and services.

It would be great if you also have

Desirable experience (not essential):

• Experience in a retail or customer-facing environment
• Familiar with Boots products and services

Career development

There are opportunities to continue your career with us, whether you progress within retail or pharmacy, work toward store leadership, or join our Support Office.

Our benefits

• Generous employee discounts
• Access to free, 24/7 counselling and support through TELUS Health
• Maternity/Paternity/Adoption gift card

Further benefits are available; check boots.jobs/rewards for details. Exclusions may apply; eligible roles only.

Why Boots

We foster an inclusive working environment and are an equal opportunity employer, embracing diversity and providing a positive environment for all.

What’s next

If you’re ready to make someone’s day and make a difference, apply now. If successful, you will be contacted to attend an in-person interview within the next 14 days. We can provide reasonable adjustments to support you through the application and interview process.

Need to know

We are recruiting Christmas Customer Advisors for our Chichester store. Shifts available between 08:30 and 18:00, including weekends. Exact shift patterns will be discussed at interview. The advert may close early if we meet our requirements. Candidates must be fully available over the Christmas period.