Christmas Customer Advisor - Zone A

Boots Opticians; Beaconsfield; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail pharmacy company is seeking a Christmas Customer Assistant in Beaconsfield. You'll greet customers, offer product advice, handle transactions, and ensure the store looks its best during the festive season. This temporary role offers a chance for career growth and requires strong customer service skills and the ability to work on weekends and holidays.

Benefits

Generous employee discounts

24/7 counselling and support

Maternity/Paternity/Adoption gift card

Qualifications

• Available to work Bank Holidays during the festive season.
• Ability to provide personalized customer experiences.
• Experience in retail or customer-facing environments is desirable.

Responsibilities

• Offer thoughtful advice and highlight offers to customers.
• Assist with purchases and support self-checkout systems.
• Keep shelves stocked and manage store presentation.

Skills

Customer Service Skills

Operations Ready

Tech-Savvy

Team Player

Physical Stamina

Brand Ambassador

Job description

Overview

The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round. This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. While this is a temporary contract, there may be potential for a permanent role later depending on opportunities in your local area.

About the role: you will work in a Boots store and report to the Assistant or Store Manager.

Responsibilities

• Customer Interaction: You'll offer thoughtful advice, recommend products and highlight offers to ensure everyone has an enjoyable shopping experience.
• Till Operation: You'll assist with purchases at the counter or support self-checkout systems, bringing energy and efficiency to every transaction.
• Stock Management: You'll keep shelves full so customers can find what they need during the busiest shopping season.
• Store Presentation: You'll help ensure the store looks its best at all times.
• Online order support: You may assist with deliveries, picking and packing for online orders as needed.

What you'll need to have

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year’s Day.
• Customer Service Skills: Comfortable approaching customers and providing a personalised experience that leaves a lasting impression.
• Operations Ready: Able to balance customer care with daily shopfloor and operational tasks.
• Tech-Savvy: Ability to learn and use new technology, including handheld devices, tills and self-checkouts.
• Team Player: A collaborative, one-team mindset to help achieve store goals and have fun.
• Physical Stamina: Ability to be on your feet, standing, walking and lifting throughout shifts.
• Brand Ambassador: You should embrace Boots ethos and be excited to share our products and services with customers.

Desirable experience

• Experience in a retail or customer-facing environment (not essential).
• Familiar with Boots products and services.

Career development

There are opportunities to progress within retail or pharmacy, move toward store leadership, or join our Support Office. Check out success stories here.

Our benefits

• Generous employee discounts
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
• Maternity/Paternity/Adoption gift card

We offer a range of benefits in addition to the above. Find more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Salary estimates on third-party sites are not provided or endorsed by Boots.

Why Boots

We foster an inclusive working environment and are an equal opportunity employer, embracing the diversity of our colleagues. We aim to change for the better together.

What's next

If you're ready to make someone's day, apply now. If your application is successful, we will contact you to attend an in-person interview within the next 14 days. We can provide reasonable adjustments during the application and interview process to help you be at your best.

Need To Know

We are recruiting Christmas Customer Advisors for our Beaconsfield, Station Road store. Start date from 1 September onwards. Various shifts available, including weekends. Applications may close once requirements are met.

Store and location details

• Business Area: Retail
• Function: Christmas
• Hours per week: 30
• Store: 1092 - BEACONSFIELD
• Address: 7-12 Station Road, Beaconsfield