Children's Mental Health Support Worker/Advocate

JLL Living | Poland; Hastings; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dedicated caregiving organization in Hastings is seeking a passionate Day Coach to support vulnerable young people with complex needs. You will facilitate their daily routines and provide emotional support while ensuring their safety. Ideal candidates have experience with self-harm, a strong willingness to engage with difficult topics, and hold a full UK driving licence. This role includes comprehensive training and offers benefits like private healthcare and a gym stipend.

Benefits

Salary 20% above sector average

Full healthcare benefits

36 days of training annually

Pension scheme eligibility

Clear career progression

Qualifications

• Experience with self-harm and exploitation risks.
• Willingness to undergo training in safeguarding.
• Must be physically fit to support young people.

Responsibilities

• Support young people who are at risk of going missing.
• Encourage healthy daily routines.
• Listen and engage with young people's past.

Skills

Experience with self-harm

Training in ligature awareness

Ability to discuss trauma

Physical fitness

Caring and relatable approach

Full UK driving licence

Job description

This is an exciting and important moment for us - welcome to SuperCare's first EBD/SEMH home. Here, the young people you'll support are vulnerable, complex, and resilient. Both are at risk of going missing, often talking together about leaving the home or speaking with strangers online. They sometimes self-harm and need patient, consistent support to stay safe. They'll share openly about their past - including difficult experiences like abuse, drugs, or trauma - and they rely on staff to listen with care and without judgement. They also need encouragement with everyday tasks like eating, getting out of bed, joining activities, cleaning their rooms, and washing their clothes. As a Day Coach, you'll be the steady, caring presence who helps them build structure, feel safe, and experience positive routines.

What You'll Do

As a Day Coach, you'll be in the middle of their daily lives, helping them feel grounded and safe:

• Support two young people who are at risk of going missing and may self-harm.
• Encourage healthy routines such as waking up, eating, and participating in activities.
• Listen and engage with young people when they talk about their past, including unsettling topics.
• Provide guidance around risks such as drugs, alcohol, and online safety.
• Support daily living skills such as cleaning rooms and washing clothes.
• Respond to incidents using safeguarding, missing-from-home, and self-harm procedures.
• Drive young people to activities and appointments (full UK licence required).
  
  

What We're Looking For

We're looking for resilient, understanding people who can stay calm and compassionate even in challenging situations:

• Experience with self-harm, missing-from-home risks, or exploitation (CSE, CCS).
• Training or willingness to train in ligature awareness, safeguarding, and mental health first aid.
• Ability to listen and talk openly about difficult subjects such as trauma or substance misuse.
• Physically fit to support young people if they go missing or become unsafe.
• A sense of humour and a caring, relatable approach to building trust.
• Must hold a full UK driving licence to travel from this remote location and support activities.
  
  

Benefits Working at SuperCare

We'll Make Sure Your Commitment And Resilience Are Supported

• Salary 20% above sector average.
• 36 days of face-to-face training each year.
• Fully funded Level 3 Diploma in Children's Care.
• Private healthcare and 24/7 GP access.
• Gym stipend and wellbeing package.
• Pension and bonus scheme eligibility.
• Free parking and communal cars.
• Clear progression into Senior Day Coach roles.
  
  

Next Steps:

Please apply for this role if you're passionate about supporting young people with learning disabilities and complex needs. If you'd like to find out more about the company and our values or mission please visit supercare.org

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