Change Management and Communications Manager - 35309-1

SRG; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global regulatory firm seeks a Change Management & Communications Manager to drive transformational initiatives and develop strategies for effective communication across the organization. The role requires a strong background in change management, excellent communication skills, and experience in engaging stakeholders. The successful candidate will play a key role in fostering innovation and supporting business adoption of new processes.

Qualifications

• Bachelor's degree in Communications, Organizational Effectiveness, or a related field.
• Demonstrated experience in change management and communications.
• Strong business acumen and understanding of R&D processes.

Responsibilities

• Design and implement change management and communication plans.
• Conduct change readiness assessments.
• Develop and deliver multi-format communication materials.

Skills

Change management

Project management

Excellent communication skills

Analytical capabilities

Stakeholder engagement

Education

Bachelor's degree in Communications or related field

Tools

Project management tools

Job description

Overview

The Change Management & Communications Manager plays a pivotal role in supporting transformational initiatives and key projects across Global Regulatory Sciences (GRS). This role is responsible for driving business adoption and proficiency in new technologies and processes, fostering a culture of innovation and continuous improvement.

The successful candidate will lead the development and execution of change management and communication strategies, ensuring smooth integration of changes across the organization. This includes stakeholder engagement, readiness assessments, and the creation of impactful communication materials.

Responsibilities

• Design and implement change management and communication plans to support project delivery and business adoption.
• Conduct change readiness assessments and develop reinforcement strategies to ensure sustained change.
• Develop and deliver multi-format communication materials (e.g., presentations, videos, guides).
• Coordinate engagement activities with internal and external stakeholders.
• Identify and support change champions and agent networks.
• Track and report on adoption metrics and change effectiveness.
• Build strong relationships across global functions to ensure alignment and successful implementation.

Required Qualifications & Skills

Basic Qualifications

• Bachelor\'s degree in Communications, Organizational Effectiveness, or a related field (or equivalent experience).
• Demonstrated experience in change management, project management, and communications.
• Strong business acumen with an understanding of R&D processes.
• Familiarity with project management methodologies and tools.
• Excellent written and verbal communication skills.
• Strong analytical and decision-making capabilities.
• Collaborative team player with leadership experience across divisions.
• Ability to manage competing priorities in a fast-paced, matrixed environment.
• Cultural adaptability and ability to work with diverse leadership teams.

Preferred Qualifications

• Experience with change management methodologies such as AIM or equivalent.
• Proficiency in developing communication products across various media formats.
• Strong influencing skills and ability to drive alignment across stakeholders.
• Active listening and problem-solving capabilities.
• Courageous and strategic thinker with a bias for action.

Core Competencies

• Leadership of Change Programs: Proven ability to lead cross-functional change initiatives.
• Strategic Awareness: Ability to align change efforts with broader organizational goals.
• Project & Change Management Expertise: Flexible and responsive to evolving project needs.
• Business Acumen & Organizational Skills: Effective multitasking and deadline management.
• Stakeholder Engagement: Skilled in building trust and maintaining alignment across teams.
• Organizational Knowledge: Familiarity with Regulatory Affairs, Regulatory Operations, and partner functions.

Organizational Relationships

This role involves significant interaction with teams across Global Regulatory Sciences, including:

• Global & International Regulatory Operations
• Global Supply
• Pharmaceutical Sciences
• Clinical & Medical functions
• Digital

Regular engagement with senior leaders, regional managers, project teams, and subject matter experts is expected.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.