Centre Operations & Client Experience Lead

Office Angels; Hook; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment firm is seeking a Business Centre Manager in Hook. This role involves managing a business centre, emphasizing outstanding customer service and facilities management. Responsibilities include managing contractors, overseeing marketing, ensuring compliance, and providing exceptional support to licensees. The ideal candidate has strong leadership skills, experience in a similar role, and the ability to multitask effectively. This position offers a competitive salary of £30,000 and opportunities for growth within a vibrant community.

Benefits

Competitive salary

Opportunities for personal and professional growth

Responsibilities

• Provide top-notch support to all licensees.
• Monitor and manage supplier and contractor renewals.
• Ensure timely building services maintenance.
• Oversee marketing of lettable space.
• Manage social media platforms and website.
• Ensure seamless onboarding for new clients.
• Handle internal office moves.
• Develop relationships with contractors.
• Raise client invoices and manage finances.
• Ensure compliance with health and safety regulations.

Skills

Strong leadership and interpersonal skills

Exceptional customer service mindset

Experience in facilities management or a similar role

Proficient in financial administration and invoicing

Familiarity with social media management

Ability to multitask in a fast-paced environment

Job description

A recruitment firm is seeking a Business Centre Manager in Hook. This role involves managing a business centre, emphasizing outstanding customer service and facilities management. Responsibilities include managing contractors, overseeing marketing, ensuring compliance, and providing exceptional support to licensees. The ideal candidate has strong leadership skills, experience in a similar role, and the ability to multitask effectively. This position offers a competitive salary of £30,000 and opportunities for growth within a vibrant community.