Centre Manager (Technical) - Scarborough

Job Details; York and North Yorkshire; On-site; GBP 38,000 - 48,000; Full time

Job summary

A leading automotive service provider in the UK seeks a Centre Manager to lead a successful team and enhance customer satisfaction. This role involves providing on-the-job training, ensuring compliance with health and safety standards, and managing sales KPIs. Offering a competitive salary of £38,000 with an average bonus potential of £10,800, and various employee benefits including discounts and healthcare access. Join the team in shaping the future of motoring services in the UK.

Benefits

Average uncapped bonus

Generous annual leave

Employee discounts

Financial planning support

Health Cash Plan

Pension Scheme

Qualifications

• Demonstrated leadership skills, preferably in the automotive industry.
• Experience in managing a team to achieve high customer satisfaction.
• Ability to engage and train team members effectively.

Responsibilities

• Lead and manage the team towards achieving sales and service targets.
• Provide exceptional customer service to ensure customer satisfaction.
• Ensure compliance with health and safety standards.

Skills

Leadership and team management

High customer satisfaction

Coaching and team development

Compliance with Health and Safety

Managing KPI's

Excellent communication skills

IT Proficient

Time management

Valid driving licence

Job description

Ready for the next step in your career as a Centre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI's
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence
• Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction., National Tyres and Autocare is now part of the Halfords family. We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
• £38,000 per annum
• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week, 5.6 weeks' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan - to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.