Central Operations & Commercial Manager

Spectrum Brands; Stoke-on-Trent; Hybrid; GBP 32,000 - 35,000; Full time

Job summary

A global leader in consumer products is seeking an experienced professional to support operational and commercial strategies. The role involves improving guest experiences, optimizing operational systems, and analyzing data for informed decision-making. Candidates should have at least three years of experience in multi-site hospitality or leisure, with strong operational and revenue-focused skills. This hybrid role offers a salary of £32,000 – £35,000, plus performance-related bonuses and a commitment to a people-first culture.

Benefits

Performance-related bonuses

Employee discounts

People-first culture

Qualifications

• Experience in a multi-site hospitality or leisure environment.
• Ability to analyze data and spot trends for performance improvement.
• Strong operationally and commercially focused with a proactive mindset.

Responsibilities

• Support COO in operational and commercial strategy delivery.
• Drive guest experience improvements and operational efficiency.
• Lead optimization of key operational systems.

Skills

Data analysis

Operational systems knowledge

Communication skills

Sales culture development

Multi-site hospitality experience

Tools

SuccessFactors

CRM Systems

POS Systems

Job description

A seriously ambitious, multi-site leisure & hospitality operator with big plans, bold ideas, and a laser focus on delivering incredible guest experiences. Rapid growth, new openings, and a commitment to operational excellence make this a brand that's constantly moving, evolving, and elevating its offer. If you're driven by data, obsessed with detail, and excited by complex commercial puzzles - you'll fit right in. What you'll get up to…?

Responsibilities & Qualifications

• Support the COO in delivering group‑wide operational and commercial strategy.
• Improve guest experience, profitability and efficiency across the entire estate.
• Lead optimisation of booking, CRM, POS, labour, stock and other key systems.
• Shape and manage pricing strategy across all bookable inventory.
• Drive capacity and revenue optimisation, including ancillary income opportunities.
• Build a strong sales culture through coaching, guidance and consistent standards.
• Develop and analyse dashboards, KPIs and data to inform decision‑making.
• Contribute to new openings, refurb projects and wider brand development.
• Coach site managers and central teams, building capability and consistency.
• Murphy is recruiting for a SuccessFactors Business Analyst to work with the IT team at either Leeds or Wigan, this is a 12‑month fixed term contract with a possible extension. Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered …
• Commercially sharp with strong operational and revenue‑focused experience.
• Confident analysing data, spotting trends and driving performance improvements.
• Skilled in operational systems - booking, POS, CRM, labour, stock.
• A strong communicator able to influence all levels of an organisation.
• Organised, proactive and solutions‑focused with a passion for the guest journey.
• Experienced in multi‑site hospitality or leisure (ideal but not essential). Salary: £32‑35k (dependent on experience).
• You are a multi‑skilled PR pro with at least 3 years' experience developing and implementing PR and influencer campaigns for B2B and B2C clients. You thrive in the fast‑paced working environment of agency life and are looking for …
• Senior Ecommerce Manager | Sports Apparel Retailer | Liverpool. Zachary Daniels Recruitment is delighted to be supporting this fabulous UK success story, a business that has grown exponentially within the sports apparel industry over the last 5 years, with the appointment …
• Available locations: East London, Doncaster, Haydock, Bristol, Swansea, Manchester, Nottingham, Derbyshire, Rugby, Wakefield. Amazon Operations is the backbone of the Amazon customer experience.
• Spectrum Brands is a global, trusted leader in consumer products, known for delivering innovative solutions. Within the Home & Personal Care division, our portfolio spans small domestic appliances and personal care appliances used by millions of consumers worldwide.
• £55,000 - £60,000 salary + up to 25% performance‑related bonus.
• Hybrid role with travel to sites across the UK (2 days a week in HO in North Wales).
• Big influence in a rapidly expanding leisure / hospitality group.
• Development, progression & senior strategy exposure.
• Discounts, perks & a people‑first culture.