CAU Support Secretary

Maidstone and Tunbridge Wells NHS Trust; Pembury; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading NHS Trust in the UK is seeking a Support Secretary for the Trauma and Orthopaedic Clinical Administration Unit. This full-time position involves audio typing, supporting clinic appointments, and requires excellent typing, communication, and organizational skills. The ideal candidate will have experience in a medical setting and be self-motivated. The Trust promotes flexible working arrangements, offering benefits such as annual leave, NHS Pension membership, and a supportive work environment. Applications are due by 16 Jan 2026.

Benefits

At least 27 days of annual leave plus public/bank holidays

Membership in the NHS Pension Scheme

Blue Light card eligibility

Qualifications

• Proven experience in audio typing with a medical background.
• Knowledge of medical terminology is beneficial.
• Flexible approach to duties is required.

Responsibilities

• Support the Trauma and Orthopaedic service by assisting with appointments.
• Perform audio typing for various documents.
• Organize and prioritize tasks efficiently.

Skills

Excellent typing skills

Communication skills

Organizational skills

Self-motivated

Ability to prioritize

Education

Relevant secretarial / audio / word-processing qualification

Job description

Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS.

An exciting opportunity has arisen for a Support Secretary within the Trauma and Orthopaedic Clinical Administration Unit at Tunbridge Wells Hospital. We are looking for an enthusiastic and hard working individual to come and work in our busy team.

We are pleased to be able to offer this position as a full time post and will consider a job share and part time working as well, following flexible working policies.

This role is an audio typing role, so excellent typing skills are a must and a typing test will form part of the interview process, alongside a formal interview.

This particular vacancy will be supporting the Trauma and Orthopaedic service; knowledge of orthopaedic medical terminology will be beneficial however not essential. The ideal candidate will have exceptional secretarial skills and proven experience audio typing with a medical background. The role will also involve assisting the team in booking outpatient clinic appointments so knowledge of appointments, clinics and waiting lists will also be beneficial.

You should demonstrate excellent communication and organisational skills, be self‑motivated, able to prioritise a busy workload, work to deadlines, have a flexible approach to duties and hold a relevant secretarial / audio / word‑processing qualification ideally with previous NHS /medical experience however this is not essential.

A good range of secretarial skills, including knowledge of medical terminology and audio word‑processing/typing is required. The ability to organise your day, prioritise your tasks and work as part of a team are also desirable. You should be self‑motivated and be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. You should also hold relevant secretarial / audio / word‑processing qualification and ideally have previous NHS / medical experience.

Working for your organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second‑best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south‑east England, providing general hospital services and specialist care to around 600 000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8 000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day‑care beds, diagnostic services (X‑ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?

We are a flexible working‑friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Benefits

• At least 27 days of annual leave plus public/bank holidays (pro‑ra for part‑time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits.
• Blue Light card eligibility.
• And more, additional benefits can be found in the benefits documents below.

We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

This advert closes on Friday 16 Jan 2026.