Catering Training and Compliance Officer

Rhondda Cynon Taf Council; United Kingdom; Hybrid; GBP 34,000; Full time

Job summary

A local council in the UK seeks a Catering Training and Compliance Officer to enhance digital skills across its Catering Services team. Based at the Valleys Innovation Centre with a hybrid work model, the role involves creating training materials, facilitating digital skills sessions, and monitoring compliance within digital platforms. Ideal candidates will have experience in Digital Skills training and be passionate about supporting staff in their digital transformation efforts.

Qualifications

• Experience of planning and delivering Digital Skills or ICT learning.
• Experience of creating and preparing training materials.

Responsibilities

• Create and update user guidance documentation for digital tools.
• Plan and facilitate digital skills sessions.
• Provide engagement and adoption support to staff.
• Plan and prepare promotional material for Catering Services.
• Aid users on digital tools and technology.

Skills

Digital Skills Training

Public Speaking

Material Preparation

Tools

E-learning Platforms

Job description

Job description

Mae'r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.

Catering Services

Job title: Catering Training and Compliance Officer (Temporary)

Location: Valleys Innovation Centre, Abercynon (fixed base) - Hybrid/working in schools

Hours: Full time (37 hours per week), flexible working policy

Grade: Grade 8 £17.47 per hour (£33,699 per annum)

Type of contract: Temporary, 12-month contract

Rhondda Cynon Taff wish to appoint a Catering Training and Compliance Officer to work at Valleys Innovation Centre, CF45 4SN to complement our existing team.

Catering Services are incorporated into the 21st Century Schools & Transformation Division. This diverse catering team boasts a portfolio of many skillsets, which link together to support and co-ordinate the daily delivery of School meals & the Community Meals service, and other projects within Rhondda Cynon Taf.

The training team support the development of all catering staff, and this includes the expansion of digitalisation skills amongst a large workforce who currently have varying degrees of capability and experience.

Modernisation of the Catering Services means increased reliance on e-learning platforms, and digitally supported administration processes in terms of record keeping, ordering and communication.

All Council employees now require digital awareness/skills to effectively undertake and develop in their roles. The Training and Compliance Officer will overcome barriers to skills attainment by delivering digital training with accessible support materials to the workforce to enable them to thrive in the digital environment. Effective training delivery will result in improved compliance with digital processes and the Training and Compliance Officer will be responsible for monitoring the impact that the training delivered is having on this.

Key Responsibilities

• Create and update user guidance documentation for digital tools.
• Plan and facilitate digital skills sessions.
• Provide engagement and adoption support to staff.
• Plan and prepare promotional material for Catering Services.
• Aid users when requested, on digital tools and technology.
• Plan, prepare and deliver presentations.
• Identify training opportunities and communicate service requirements.
• Recruit, train and communicate regularly with digital heroes.
• Monitor compliance across digital platforms.
• Analyse feedback from digital skills sessions.
• Regularly engage in CPD.
• Maintain and update Catering Services communication platforms (web pages etc).

The successful candidate will

Have experience of planning and delivering Digital Skills or ICT learning to a variety of people and experience of creating and preparing materials for learners.

For further information about the post please contact Karen Spencer on 07717 432370, or Lisa Kidner on 07795 391750.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

As part of the Council's longer-term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.

In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently, if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.

In support of the Council's voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.