Catering Team Leader Hospitality

York St John University; York and North Yorkshire; On-site; GBP 25,000 - 27,000; Full time

Job summary

A respected higher education institution in York seeks a full-time Catering role to ensure high standards of customer service and deliver hospitality across the campus. The ideal candidate will have experience in large-scale hospitality settings and relevant food safety qualifications. Applicants should be service-oriented and have strong communication skills. The position requires some evening and weekend work. Excellent benefits package provided.

Benefits

Excellent annual leave entitlement

Pension scheme

Health Cash Plan

Employee Assistance Programme

Qualifications

• Experience in a large-scale hospitality environment.
• Ability to interact proactively with students and colleagues.
• Relevant food safety qualifications.

Responsibilities

• Ensure high standards of customer service.
• Deliver hospitality across campus.
• Liaise with University Events team for conferences.

Skills

Service orientation

Communication skills

Food safety qualifications

Job description

Overview

Full time, permanent

Location: York

Salary: £25,804 - £26,707 per annum

Introduction to YSJ University

Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.

The Team

The Catering team provides a range of food and drink options across 8 outlets, as well as offering a hospitality service for both internal functions and external conferences and events.

The Role

The role will be integral to ensuring high standards of customer service, delivering hospitality to students and internal and external visitors across all areas of campus and contributing to enhancing the student experience through campaigns and promotions. The post holder will also be expected to liaise closely with the University Events team to support conferences and function which will include some evening and weekend working.

Required skills and experience

The post holder will be expected to be service orientated and have experience of working in a large scale hospitality environment as well as holding relevant food safety qualifications. Communication skills, with the confidence to interact proactively with students and colleagues are essential to the role.

Additional Information

For informal queries please contact the Catering Manager, Kirsty Westwood on [e-mail]

It is anticipated that the selection process will include an interview. Further details will be provided if you are shortlisted for interview.

Unfortunately, this role is not eligible for Skilled Worker Visa sponsorship however, we welcome your application if you are able to evidence the right to work in the UK via an alternative route.

We offer a range of family friendly and inclusive policies and facilities and welcome applications from individuals from underrepresented backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.

This vacancy is scheduled to close on the date indicated at the bottom of this advert, but we may close earlier if we receive a high level of applications.

Application process support

We are keen to support you throughout the recruitment process. Before starting your application please refer to the attached candidate application form guidance below which provides advice about completing the application process.

If you require a reasonable adjustment in order to apply for this position please contact [e-mail]. Within the application form there is an opportunity for you to request a reasonable adjustment at the interview stage of the process, however if you wish to discuss this in further detail at any point in the process please do not hesitate to contact us. The following resource may help you adapt the device you are using to apply to suit your needs My Computer My Way (abilitynet.org.uk)

Please note that CVs are not accepted in place of the application form. Within the application process you will be asked to answer a selection of work-related questions. Our aim is to get to know you, and understand your individual skills and experience, and how you would apply these within the role. We are aware that AI can be helpful in shaping your responses, but we encourage you to share your answers in your own words.

Our benefits package

• Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period
• Disability leave (applies to staff who have disclosed a disability and is also available to staff with disabled dependants)
• Pension scheme
• Health Cash Plan after six months service
• Employee Assistance Programme
• Paid leave for Armed Forces Reservists
• On-campus courses, one-to-one tutorials, and online resources to help you develop your digital skills and work with new software
• Relocation expenses package for certain roles
• Reimbursement of Skilled Worker Visa application fees and Visa loan scheme for additional costs (if applicable to the role)

Further information about life at YSJ

Our attached 'further information' document below provides further information about our culture, achievements and testimonials from our employees.

Read more about our culture, inclusive community, working arrangements and benefits for York St John employees

Read the latest news, views and stories from our staff and students.

Read more about our commitment to managing and reducing our environmental impact and to promoting sustainable development wherever we can.

Closing Date - Thursday 02 October 2025 at midnight