Catering Team Leader

John Lewis Partnership; Fenny Stratford; On-site; GBP 27,000; Full time

Job summary

A leading retail partnership in the UK seeks a Catering Assistant Team Leader to oversee catering operations in Fenny Stratford. The successful candidate will ensure food safety, delegate tasks to the team, and contribute to an inclusive culture. Prior operational experience in the hospitality industry is essential. This role offers competitive salary and various employee benefits.

Benefits

Full uniform supplied including safety shoes

Free Meals on Duty depending on hours worked

Free parking on site

Partnership discount after three months

Discounted cinema tickets & VIP suites

Discounted rates on holidays at the John Lewis Partnership hotels

Excellent work life balance

Qualifications

• Ability to oversee the opening, closing and daily running of the operation.
• Prepare food to a high standard.

Responsibilities

• Ensure food safety requirements are maintained.
• Delegate tasks to the Catering Assistants.
• Induct new starters.
• Ensure the vending operation delivers outstanding service.

Skills

Operational experience in Dining Room facilities and the Hospitality industry

Stakeholder management or senior influencing skills

Job description

About the role

As a Catering Assistant Team Leader, you'll help oversee the running of the catering operation within the site you work and support a team of Catering Assistants. You'll work alongside the catering management team to deliver an exceptional dining experience for all those using the facility and help create a culture of development and inclusion for the rest of the catering team.

At a Glance

Working Pattern: 37.5 hours per week 11:30-19:30; 2 weekends to be worked based on a 4 week rota

Contract Type: Permanent

Location: Fenny Lock

Salary: £26,200 per year

Essential skills you’ll need

• Operational experience in Dining Room facilities and the Hospitality industry
• Stakeholder management or senior influencing skills

Desirable skills you could bring

• Food Safety Level 2 and 3

What will you do

• Ensure food safety requirements are maintained.
• Full Site & Department Induction training from day 1
• As online training Food Safety Level 2 within 3 months & Food Safety Level 3 straight after both of these will be mandatory once in role
• Delegate tasks to the Catering Assistants
• Help & support the Catering Assistants: you will need to have a good knowledge of all the tasks that are completed day to day and facilitate training for our Catering Assistants
• Induct new starters
• Learn and use our Food Monitoring System
• Create weekly rota following Partners work schedules & holiday approvals
• Ordering: online food ordering / uniform ordering
• Update department online invoicing & sales details
• Support Team Managers with interviews
• Full training on Department programs to be provided
• Ensure the vending operation delivers outstanding service to meet Partners needs
• Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order
• Look after stock inventory across the campuses with minimal supervision
• Attend each vending machine in line with the service requirements, ensure it is clean and fully stocked with accurate pricing

Job Requirements

Apply the John Lewis food safety policies and procedures which include all legislation applicable to the Catering operation

• Ability to oversee the opening, closing and daily running of the operation
• Prepare food to a high standard

Benefits of the Partnership and the role

We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special. Benefits include:

• Full uniform supplied including safety shoes
• Free Meals on Duty depending on hours worked
• Free parking on site
• Partnership discount after three months: 25% off in John Lewis & Partners (12% electrical products, some exclusions apply) and 20% in Waitrose & Partners. You may nominate someone you live with to share your discount
• Discounted cinema tickets & VIP suites with discounted tickets at the O2 arena
• Discounted rates on holidays at the John Lewis Partnership hotels
• Excellent work life balance, focus on wellbeing and flexible working and our equal parenthood leave policy

Important Information - Application and Interview Process

The application form consists of a CV upload followed by application questions. Refresh the page each time you complete a task to ensure you finish everything in time. If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process".

Once you've submitted an application the next steps, if successful, will include a one-to-one interview. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll discuss it with you. We occasionally close vacancies early if we receive a high volume of applications, so apply early.

Internal use only: #LI-JLPGR = John Lewis Partnership

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re Partners, driven by our purpose to build a happier world.

We’re focused on being brilliant at retail. We continue to innovate and serve food-lovers in Waitrose, while never knowingly undersold on price, quality and service.

As Partners we share ownership and responsibility, and we work together with kindness and respect. We strive to create an environment where everyone can belong and thrive.

As Partners, we make all the difference. And, we all own it.

Important notes:

It’s important to note that some roles may require pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during recruitment. DBS checks are carried out by a third-party body and financial probity checks may also be required for some roles.

We occasionally close vacancies early and recommend you apply early. If you require a reasonable adjustment due to a disability to complete your application, please contact us as soon as possible. We support flexible working where possible and discuss this with the hiring manager at interview.